FurLife™Reviews of getfurlife.com

I ordered flea and tick pendants for our two dogs and about 10 days after I put them on one of the hard essential oil capsules fell out somewhere. I reached out to customer support and Julia replied. She let me know what they needed and I sent a photo of the dogs collars so she could see one the one with and one without. She was able to get me a replacement and it's so appreciated since this is my first time using the flea and tick pendants. Since I am a first time user of the product, I really can't say if they work or not for my dogs, but I can say that customer service is excellent. Thank you again so much for your help!

I appreciate the quick response. I may try one to see if it works. I will be in touch with you.

Excellent service and reponse time

The product had been on my dogs for about a month now and they are still flea and tick free. Also, I had a problem with opening the second package and cut one end of the holder off. I attached it to my dogs collar by the one end and it is still working to keep her flea free and happy but the disk keeps coming out. When I let them know, Julia responded promply and has sent out one that has not been damaged by me. It was a very quick response. I really appreciate it. They have been a very reliable company to work with. Thank you very much Julia for your kindness in this matter and I will be very careful when opening the replacement holder. Thanks again for your kind response.

I accidentally had the wrong credit card and mailing address on default when I placed my order. Julia was very helpful in getting my order straightened out in a timely fashion. Thank you Julia

I was very happy with my experience with FurLife. I did not receive my order, it was stated it was delivered. After checking with neighbors, I discovered they had not received it by mistake. I reported it to FurLife and they were more than happy to replace it no questions asked. I have used FurLife before and have been a faithful customer. It is the only product I can rely on to be safe and effective for my fur babies. Julia was very helpful in helping me resolve this issue! Thank you, Julia for helping me and being so thoughtful and understanding!

This is the second purchase from FurLife. We have ticks horrible and used the pendants on our dogs. Never saw a tick on them.

I reached out about two products I had ordered for my fur babies that arrived broken. I didn’t notice a few weeks later that the product had leaked out of the bubble. But JeAnne was of great help. I got response with a solution so quick. I never got this kind of support so quickly for any company. I truly appreciate that they take care of their clients. I really hope the flea products works this time if so I will be buying from them all the time!