Crissy B.
free item replacement
Have ordered these several years & they work great! Had an issue with one of the items and they replaced it for free & i received GREAT customer service!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Crissy B.
Have ordered these several years & they work great! Had an issue with one of the items and they replaced it for free & i received GREAT customer service!
Linda B.
The all natural ingredients in this product is the reason I ordered it! I just put it on his collar and I hope the results are as good as I’ve been told!
Carol M.
Although I am extremely embarrassed because I contacted them about an order I placed only to find out i was contacting the wrong company, I am extremely impressed with the customer service provided to me by Mat!! The response time in the initial contact was prompt. As I provided details of my order, Mat immediately responded, requested further information and determined my error in a timeframe I haven't had the pleasure to experience with other companies relating to this type of issue!!! AND, treated my "ignorance" and embarrassment with respect and professionalism!!!
LCM
No hassles, promptly responsive and clear in their delivery. Glisson and Julia did great.
Kathy M.
I had a question about the product I ordered and emailed the company and got a very quick reply from Julia. I want to thank Julia for getting back to me so quickly her quick responses was very much appreciated.
Linda D.
I bought a product that broke after minimal use. I contacted support and was offered a full replacement. All the reps I worked with (Mat, Julia and Glisson) were very responsive, courteous and professional. Great customer service experience!
Tammy C.
Quick response and problem solved easily. Great customer service. Thank you!!!
Sharlee H.
I bought 2 collars and forgot to put in the code for a discount. I emailed Furlife and they got back to me quickly and is going to refund the difference. My first time buying from them. Hopefully everything else will be okay.thank you Julia appreciate it