FindsterReviews of getfindster.com

This is a great product and we're delighted we went with Finster. I'm sure the other devices on the market are pretty similar, it's just there are no ongoing subscription costs with Findster although the initial purchase price is slightly higher. We purchased ours in a black Friday deal. We have found the device and app really easy to use. It has dropped out a couple of times but only because we were in an area with no signal at all. The kids love it and keep an eye on the leaderboard! The Findster team were really supportive and great at returning emails when we lost our pet module. Great service!

Great cat finder and tracker!

My wife purchased this because once we almost lost our dog. She walks the dogs a ways from our home so she can unleash her at times to run. It works very well. Not only can my wife see where "Grey" is but as an observer I can see where they are walking and if "Grey" has veered away and my wife and may need my help. I have a Samsung phone and my wife has an iphone. There are occaisional glitches which could be for many reasons so I usually troubleshoot them problems myself. Good product and I can see that they are always trying to improve from their feedback.

Ive been using Findster for a week now after using "Tractive" unsuccessfully. Findster works for me as i live in a wooded, hilly area in England with poor mobile coverage. The set up was very easy and using it is straight forward. Ive still to try it in the big mountains post Covid but so far so good

• The concept is fab, cannot argue that: It is contract-less (the tracker I had bought, that is), and appears to have really good features- potentially everything I could have wished for. 
• The execution is OK, not great: Basically the tracker fails on several fronts- the mounting is poorly designed and breaks/is lost, the pet module is prone to button failure (and mine wasn't even used more than a handful of times so it was never abused), and the firmware needs constant updating without adequate alerts to advise of this (and this latter point is allegedly is why the tracker doesn't work at all). There is much room for improvement and, if carried through with, could result in a really good product. • The customer "support", however, is an unmitigated disaster: The company takes no responsibility for their product's failures, preferring to blame the customer's expectations/lack of knowledge, whether this is true or not. But much, much worse is realising that the company have a lot of your personal and confidential information (this is common across the internet these days) which they WILL use to their end repeatedly (this is not common, and exceptionally disturbing), despite their own privacy policy promise. I thought that I had just gotten really unlucky to have ended up with an unusable device which cost £140 and was rapidly going out of warranty, to receive an unsolicited offer of a refund which then was made conditional on me first removing my review, only to have this unsolicited offer rescinded when they realised that they could not coerce me into removing the review after reading of other customers's stories of broken promises of refunds. But after reading the other critical reviews across the internet (not just on here, as it happens), I understand that this is a bit of a pattern with the company and not just happening to me. My advice to you is to: • buy through a third party seller with robust and reputable consumer rights policies,
 • use your credit card (not a debit card),
 • keep receipts, a record of everything, and-
 • consider taking consumer advice before you end up in the position other customers unfortunately found themselves in- out of pocket.

I only really need finster for the gps but its an added bonus that you have a vet on hand for free. The fact there are no monthly fees is great. I have already told my local pet shop about findster and the owner plans to look into getting one for his dog.

Findster had been a big help to me. It helped me find my dog when she used to run away. I did have an issue with a part that I lost but when I contacted Findster Support they sent me a replacement free of charge that arrived the next day. Also There are no subscriptions to use it! It’s overall a great product!

It is an outstanding product....very useful if you have just moved to a new area and don't want to take any chances. Largely very accurate and reliable - decent size also, not too big so cats are not prohibited when moving / acrobating around !!!