CelluClean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Karen
The cream is so lovely! It makes my skin feel silky smooth. And the smell is very gently and nice, not overpowering. I have been using it daily since May 5th. Not sure how long it takes to notice changes in the wrinkly appearance. It took a bit longer than I expected to arrive, but I think it comes from Europe, not the US or Canada, so that would make sense.
Susan
My order arrived just two days ago …so yet to see results …. I read people disliking product … plus Cellu sending a 2 nd order using credit card without them having made an order …,kindly confirm that this will not happen … i will re order personally If the product works to my satisfaction .. regards susan
Mrs W.
I've only been using the cream for two weeks but it seems to be working well, I like the fact it doesn't smell of anything so as not to clash with my perfume
D.L
I have only given a 1 star as you can't go any further without a star or I wouldn't have given any star. What a joke this company is. I placed my order on the 3/5/26 and I am still waiting for my goods. I have sent several emails and just got the same answers back.which was absolutely no good to me. I am so disgusted and will never order from them again. If anyone is thinking of ordering DONT. What a shambles and I really dont think the cream will be any good like they say it will.
Response from CelluMay 18, 2026
Hi, We sincerely apologize for the frustration and delay you’ve experienced with your order. We completely understand how disappointing this situation has been, especially after waiting so long and receiving repeated responses that did not properly help resolve your concern. Unfortunately, we’re currently unable to locate your account based on the information provided in the review. Could you please contact us directly with your order number and the email address used for the purchase so we can investigate this further and assist you properly? We truly appreciate your feedback and the opportunity to make this right. Warm regards, Cellu
Sarah B.
Happy with the cream so far. Delivery to the UK took a while.
k H.
Only received this 3 days ago…delivery took quite a while. I’ve only used this for 2 days, it smell nice and sinks in easily and is not greasy. Obviously I can’t say if it’s working as I’ve not been using it long enough.
Wendy A.
Delivery took ages, tried cancelling my order but wasn’t allowed. Trying to return now (as per their 100% refund policy) and they want to charge me for the return or offering me a 15% discount which has now been increased to 20%. Absolutely appalling customer service - product is from China not the UK as their marketing indicates. Absolute scam.
Response from CelluMay 9, 2026
We’re truly sorry to hear about your experience and sincerely apologize for the frustration caused by the delivery delay and return process. Our intention is never to disappoint our customers, and we understand how upsetting delays can be. We always aim to provide clear communication and fair resolutions, including refund and return support in line with our policy. We have also sent you an email directly regarding your case so we can work toward resolving this matter properly and provide further assistance. We appreciate you bringing this to our attention, as customer feedback helps us improve both our service and customer experience. Thank you for sharing your feedback with us.
Elaine F.
I would not use cellu cream. It is a waste of money......tried it for eighteen months. NO EFFECT
Response from CelluMay 9, 2026
Thank you for taking the time to share your feedback. We are very sorry to hear that the product did not meet your expectations, and we sincerely apologize for any disappointment caused. After carefully reviewing our records, we can see that there was one order placed in November 2025 for 2 tubs of Cellu Cream. We understand that skincare results can vary from person to person, and the product is generally recommended for consistent daily use over time to achieve the intended results. As our records only show a single purchase of 2 tubs, we would appreciate any clarification regarding the 18-month usage mentioned in your review, as we want to ensure we fully understand your experience. We truly value all customer feedback and appreciate you giving our product a try. Thank you again for sharing your experience with us.
