Bnt CaseReviews of getcasely.com

If I could give zero stars, I would. Casely is a clown show masquerading as a business. I ordered two simple cases. Not custom. Not engraved. Just two basic-ass cases. And SIX. WHOLE. DAYS. later, they still haven’t even shipped them. All I have is a fake-ass tracking number that says “label created” which means they printed the sticker and then did absolutely NOTHING. It’s giving: “we don’t care and we hope you forget.” Customer service? A joke. Slow, useless, and full of passive aggressive copy and paste garbage trying to blame USPS. Don’t insult me, the post office can’t lose a package you never actually handed over. The label is sitting in your dusty ass warehouse while someone’s scrolling TikTok instead of packing orders. Why advertise “ships in 1 business day” if you don’t stand by it? That’s false advertising. Straight up. You're not fast. You’re not reliable. You're not even honest. You’re a cheap Instagram brand with cute marketing and zero accountability. All style, no substance. All caps, no case. This company clearly doesn’t respect customers, doesn’t honor their word, and doesn’t deliver, literally. I’m convinced if I hadn’t emailed, they’d still be sitting on my order. Save yourself the stress and shop literally anywhere else. Casely is trash-tier. Period.

The case fits great. I ordered two for the price of one! Great deal....that made them less than $16 each. Another note is the case is hard and slippery. We will see how that goes. But I trusted the 2-5 days business day delivery. I am 2 hours from Indianapolis, Indiana (where they say all deliveries come from). Somehow the cases were shipped through Dallas, Texas then to Indy, then to Louisville. The cases were a gift for my daughter who was in town and unfortunately, they will now have to be delivered to her city. I guess I am just one of the few who delivery was longer than normal. I would order again from them...remembering they use the USPS for delivery. AND of course, you cannot trust the USPS with on-time deliveries.

I love Casely cases, but their airpod case is IMPOSSIBLE to remove. I tried the marker, knife and heat methods - nothing. I finally had to cut it off - what a pain. Cute cases but not worth it! Find another case!

I want to give them at least like 7 stars. Every interaction has been great. Amazing products that last and really protect your phone. I drop mine a LOT and should know lol. I’ve dropped my phone from above my head onto a concrete floor, it honestly probably got stepped on as well, and it’s perfectly fine. I don’t even have a screen protector. Also the customer service is always stellar. Everyone is so kind and understanding and make sure you have a great experience every time.

Wow best customer service I have encountered in a long time. They are quick to reply and remedy any issue at hand which I feel confident ordering from this company again and will for sure in the future because they treat their customers amazing. The product is also well worth every penny. Very satisfied.

I purchased one of their phone cases during a BOGO sale and initially loved the design. The case has a fun aesthetic and thoughtful grip on the sides for added functionality. However, I’ve found it’s not very durable in the long run. The smooth surface of the case makes it slippery, and I often feel like I need to hold my phone with extra care to prevent it from slipping out of my hands. Additionally, the case doesn’t fit tightly around the phone, which caused my screen protector to crack after a fall down a steep hill. To make matters worse, the case itself chipped when it fell out of my pocket, highlighting its lack of durability. If you’re looking for a stylish phone case, this one might suit your needs, but be cautious—it may not provide the best protection for your phone. Consider it more for looks than for functionality or reliability. However, after revisiting their website, I noticed my review wasn’t posted—even though newer reviews have been uploaded since. This makes me question the transparency and trustworthiness of this business. If they choose to hide honest feedback, it suggests they prioritize appearances over genuinely addressing customer concerns. For that reason, I can no longer trust this company and would not recommend their products.

Bestelling niet mogen ontvangen en op verschillende manieren contact gelegd maar tot op heden krijg ik geen antwoord. Een kerstcadeau die dus in het water valt.

Zero help when an issue arises due to lack of customer service options and zero shipping options. You cannot reach anyone by phone and to fulfill and ship a phone case it can take up to two weeks. Very disappointing as their cases have fun options but will not order again.