Bnt CaseReviews of getcasely.com

I purchased two batteries and they worked great for a while. They then started to have issues where they would get too hot and then the battery was starting to “expand”. I disposed of the battery and went on with life. Then I see there has been a recall. Even though Casley has my record of buying the product I am ineligible for the recall refund bc I no longer have the battery. Why would I keep a defective battery product in my home? Make it make sense. Would not purchase from again. Cases have been good but this is ridiculous.

Still haven’t received one of cases my family ordered as part of the buy one get one free offer. The help email is repetitive and says they have to wait another 5 days before they will do anything. When I wrote a review on their website, they told me to contact their help email and didn’t post my review. They are hiding their very frustrating shipping system from customers. Buyer beware!

Don’t count on your case getting to you between 2-5 days as it says on their site. I’m at 14 days with no case delivered yet. While I understand that weather can affect delivery times, none of my other mail or packages have been delayed, and they use USPS to ship. I contacted customer service and they gave me $15 off my next order… I won’t be ordering from them again, so they obviously don’t care about customer satisfaction.

I did order 2 iphone 17 cases from casely which is no where to be found. Tracking is stuck since jan 14th saying package acceptance is still pending it supposed to be delivered in 3-5 business days. Today is the 10th business day i did checked my USPS box no package from casely. As per the customer service package is not lost sometimes in busy days usps don’t scan there packages might be they forgot to scan. No helpful details by customer service as well as no replacement no refund. Like hello casely pay attention. I do get packages from usps most of the time they do get delivered on time. Why only usps is having issues with casely packages.

Was promised “fast shipping” on my order, going on 8 days now and it looks like it’ll be another 3 before it arrives. If you can wait 10+ days they might be a good option, but if you want it sooner go elsewhere. Contacted support about my order and they were not helpful at all, citing potential delays on shipping due to the holidays. I get it, but the made no mention of potential delays when I ordered, in fact it was the opposite and I was promised “fast shipping” to deceive me to order. Not satisfied with support and not happy I’ll have to wait almost two weeks for a phone case

Absolutely phenomenal company. I ordered a case whilst travelling america, to my disappointment it arrived to its destination just hours after I left for good. I got in contact with the company and they sent me a new one out, no charge, which I did recieve whilst in Chicago, so for that I was VERY impressed. I have had it for over 2 months now and it has served me brilliantly, not a single scratch or mark on my phone, and I drop it a lot. Nor is there any marks on the case. It is comfortable to use, and people at work comment on the pattern a lot. Very very impressed.

Their cases may be good but their customer service needs improvement. My cases were lost-according to the isps updates-only after multiple emails/calls, I received an email with a bunch of blah blah blah stating it wasn’t lost…and in the same sentence they said there were multiple orders sent on that date that hadn’t been updated. They then asked me to wait another 5 days…oh and gave me a 35% off a new purchase.

SCAM!! ZERO STARS! I bought two cases from here and they don’t fit. I contacted support, they asked for proof of phone size, I gave it to them, and they said it was a “manufacturing issue”. Now they are refusing to give me a refund. I don’t believe the manufacturer can mess up two different cases. Never buy Casely!!