GetaurapetsReviews of getaurapets.com

Response from GetaurapetsJan 23, 2026

Thank you so much for sharing this wonderful update! We’re thrilled to hear that your 11-year-old toy poodle became more active after 30 days—that’s exactly the kind of progress we love to hear about. We truly appreciate your trust and support, and we’re excited to continue being part of your pup’s wellness journey. Please don’t hesitate to reach out if you ever need anything.

Response from GetaurapetsJan 23, 2026

We’re truly sorry for the frustration this experience caused. We understand how upsetting it is to receive a delivery confirmation and photos that clearly don’t reflect your actual address, especially when it involves a courier you’ve already had issues with. While delivery partners handle the final drop-off, we absolutely acknowledge that the responsibility to assist and advocate for you does not end there. We regret that this situation left you feeling unsupported, as that is not the experience we aim to provide. Your feedback regarding UniUni has been noted and shared internally, as we actively review courier performance to prevent situations like this from happening again. We also respect your decision to dispute the charge and are sorry we weren’t able to restore your confidence before it reached that point. Thank you for taking the time to share your experience. We genuinely wish you and your pet the very best.

Response from GetaurapetsJan 23, 2026

Thank you so much for your incredibly kind and thoughtful review. We’re truly happy to hear that you’re already noticing signs of improvement after the first month—that’s very encouraging. Your words about honesty and care mean a great deal to our team, and we love the sentiment behind giving her the same chance at better sight that you had yourself. We’re keeping our fingers crossed with you and are honored to be part of her journey. Please don’t hesitate to reach out if you ever need support along the way.

Response from GetaurapetsJan 23, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that you’re seeing improvements in Carmel’s eyes and that our team was able to quickly address your questions along the way. Taking a leap of faith can be hard, so we’re so happy it’s paid off and that your pup is thriving. We truly appreciate your trust and support!

Response from GetaurapetsJan 4, 2026

We’re very sorry to hear about your experience. Please know that AuraPets is committed to helping every pet owner, and we want to make this right. Regarding the subscription, we completely understand your concern — auto-delivery can sometimes be unclear, and we recommend reaching out before the next charge to ensure it can be canceled. For the second order, our team can assist you with cancellation or refund options. Please contact us directly at [email protected] so we can resolve this quickly. We truly appreciate your feedback and hope to restore your confidence in AuraPets.

Response from GetaurapetsJan 4, 2026

Thank you so much for your kind words! We’re thrilled to hear Lucky is benefiting from the Nano-Drops and that our team has been responsive to your emails. Consistency is key, and we truly appreciate your dedication. We’re happy to support you and Lucky every step of the way!

Response from GetaurapetsJan 4, 2026

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our team and truly appreciate your recommendation.

Response from GetaurapetsJan 4, 2026

Thank you for sharing your experience! We’re glad our team could provide helpful guidance, and we’re excited to continue supporting you and your furry friend on their journey to better eye health.