AKKOReviews of getakko.com

Great company

Buyer beware! Stay far away from this company. There is no phone number or live person to talk to right away to deal with any issues. I canceled my plan, and they have yet to refund my account. I had to dispute the transaction with my bank.

Signed up for akko and was sceptical at first, but after cracking my phone screen and needing to make a claim. I can confirm this company is completely legitimate. Claim process was a little slow, but all in all they approved and paid my claim with little to no hassle.

This company is a big fraud .my Samsung fold 5 got lost . They gave me a lot of stress and a lot of repeat requests . They request more everytime you respond The money they want to pay can not buy My phone . They also paypay through PayPal with Canadian dollar in which I am using USA dollar They promise to pay 964 in USA dollar . They pay me 648 Canadian I sent them massage . Pls be ware of this Akko . They real fraud and I we report them to cunsumer protection

I was offered a month of free Akko phone insurance after I bought a used phone through Swappa. I signed up, and then I was charged for 5 additional months. I do not recall being warned that I would be charged if I did not cancel. Certainly the email I received did not warn of any recurring charges. I assumed I would be *ASKED* if I wanted to continue after the free trial. But I was not asked. This was a bad experience, and I think Akko needs to be clearer about its recurring charges. Akko also ought to make it easier to cancel. You can't just click a button; you have to jump through hoops. That being said, Akko did allow me to cancel, and they refunded the charges. So my cancellation experience was ultimately positive. I still think the signup process is unclear, the recurring charges are not disclosed adequately, and it's too easy to get charged beyond the free first month.

I recently had the pleasure of using **Akko's services**, and I must say that I am thoroughly impressed. From start to finish, my experience was exceptional. 1. **Customer Service**: The staff at Akko were friendly, attentive, and knowledgeable. They patiently answered all my questions and provided helpful recommendations. It's refreshing to deal with a company that genuinely cares about its customers. 2. **Quality of Service**: Akko's service was top-notch. Whether it was a repair, maintenance, or a new installation, they handled it with professionalism and expertise. I felt confident that my needs were in capable hands. 3. **Affordable Pricing**: One of the standout features of Akko is their reasonable pricing. In an industry where costs can quickly escalate, Akko provides competitive rates without compromising on quality. I appreciated that they were transparent about their charges, and there were no surprises when the bill arrived. 4. **Timeliness**: Akko completed the work promptly, respecting my time and schedule. They arrived as promised and efficiently carried out the necessary tasks. 5. **Overall Satisfaction**: I can confidently say Their commitment to customer satisfaction, combined with fair pricing, makes them a standout choice. In summary, my experience with Akko was outstanding. If you're looking for reliable service, friendly staff, and affordable prices, look no further than Akko. They've earned my trust, and I'll be a loyal customer.

3rd claim with Akko, I have yet to run into an issue with them. They authorized a repair the next day, and they authorized my reimbursement shortly after. Thanks Akko!

Great company highly recommended. 4 claims now no issues.