AKKOReviews of getakko.com

Akko is amazing!! I love their customer service, coverage options, and speed! Way better than AppleCare or square trade!

I initially got Akko as I had an international trip coming up and was concerned about running into issue with my electronics. The trip turned out to be fine, but shortly after the trip I soaked my iPad in water on my commute. Akko was extremely responsive and covered a new iPad since Apple indicated the screen isn't replaceable and recommended a full replacement. The claim process was a little confusing - possibly because it is my first time using it - but the customer service was extremely responsive and helpful, and there was ample time for each step. It's been a great experience and I foresee staying with Akko for a long time!

Well it's great that everyone else has been having such stellar service while mine has been very slow. My phone disappeared three weeks ago and with it my access to my entire digital life. I didn't have insurance thru my carrier but I did sign up for AKKO bc of an offer all I think. Anyway I filed a claim for theft and it just kind of sat in limbo because I couldn't get to my inbox where the receipt for the phone was. Eventually the phone was found, albeit destroyed. So I canceled the first claim and filed one for damages. I followed the steps by taking pictures....then taking videos....then taking it to a store for diagnostics and a quote...and now it's been two days since I submitted the quote and I have heard not a peep. This claim was filed a week ago. I need my phone number back before I lose it forever.

I cracked my screen and back on my s23 ultra and I contacted Akko to file a claim and after answering the questions I took pictures to show the proof of damage I got approved to get it fixed. I dropped off my phone off at CPR and came back in a few hours. My phone is good as new. Worth the coverage 100%

I was able to file a claim with AKKO easily thru the app. A representative responded within a few hours and emailed simple and clear instructions on what steps to take to get my claim taken care of. I dropped off my phone to the designated partner shop and they took care of communication with AKKO to complete my claim. I paid the deductible with the shop and my phone was fixed and returned after the weekend. Without the insurance with AKKO there is no doubt the cost would have been a couple hundred more.

I liked how they handle things for my claim. The experience with AKKO was good. My claim was processed quickly. i recommend them for insurance with phones. the price is very good and it worked for me well.

Process was fast and easy!

So good and fast help in claim