Jeff
Akko - Great Claim Process
Pretty straightforward claim process. Immediate payout once repair receipt was uploaded.

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers.AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment.Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan.Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote!What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market.With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
AKKO (getakko.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jeff
Pretty straightforward claim process. Immediate payout once repair receipt was uploaded.
Justin F.
I have been using Akko for years. Their systems keep getting better, making the claims process even more seamless. I had a claim approval within a few hours after submitting my repair quote. The best thing is that Akko protects all of your devices for one price, making it a fantastic value.
Tykie S.
This was my second claim on my Akko plan-- and it was as seamless as the first! The battery in my phone was failing, and Akko covered the replacement of it at the Apple Store. I appreciate the prompt communication from the Akko team, and I am very pleased with the experiences I have had with the Akko claims team.
Musica P.
Had iPhone stolen while abroad and they were super responsive. Gina and team were able to resolve within 48 hours and disperse payment. Overall great experience. Way better than past experiences with Apple Care as I was out of the country and needed cash to buy new phone and it was in my account within 48 hours of filing the claim.
Eli F.
The app works well and when I had a claim they paid it without any hassle. I was skeptical but it is legit.
Yonati S.
Awesome experience! Easy and reliable.
Aayush
The AKKO insurance is very good plan. It is not expensive and easy to file a claim.
David H.
Streamlined and expedited! I have had Akko insurance for nearly 9 months and got it when I decided to purchase a Samsung Galaxy Fold 5 because it's a foldable, there's about a million things that can go wrong with it. Well, the inevitable happened... My wifi and Bluetooth radios stopped working. And you don't realize how bad that is until you can't connect to any headsets or wifi networks. I reached out to Akko, and submitted a claim on Friday night, by Saturday morning, I had a response asking for more documentation (regarding the physical device and exhibited issue). By Sunday, I had a response asking for an independent estimate to verify the cost of repairing the device (if possible, which was not in my case). By Monday afternoon, I had full AND fair market value payment minus my deductible, as in they sent me a link to a replacement refurbished device that I could purchase right the and there to replace my device minus deductible (including tax too). To say this was the least hassle I've had with an insurance company is an understatement. I'm so thankful companies like Akko exist to be provide insurance at an honest and stress free manner. Skip Asurion and their garbage claims process, go straight to Akko!