AKKOReviews of getakko.com

This has been such an amazing company to work with. I've had them handle claims with ease and it's really app intuitive!

AKKO is THE way to go when it comes to electronics insurance. I’ve been using them for several years now and I’ve never looked back. Seriously only $15 a month to cover ALL your electronics. Plus, the deductibles are only $29-$99 which is a steal. More often than not I’m just doing a screen replacement which is $29 but recently I had to replace my stolen iPhone. Filing my claim was super easy and within 24 hours, I had already purchased a new iPhone and was sent the money to cover my purchase quickly after. Anytime I go to Apple they always ask if I want to purchase AppleCare and I tell them “No Thanks!” And I tell them about how great AKKO is. I seriously well never consider anything but AKKO when it comes to protecting my electronics.

Had a really good experience with Akko. I got it for a good price from US Mobile and I was nervous because I had only ever used AppleCare but it was super painless and I was able to easily get my phone repaired by Apple with Akko paying out seconds after uploading my receipt. Really easy and would recommend

Akko gives me peace of mind. When my phone was stolen on a city street I was convinced of the need for device insurance. I'm glad I found Akko. It's allowed me to keep my replacement in top shape much longer than I have in the past. I've had two claims. The approval process was fast on the first case, but took two days the second time. After that the process was super simple. I paid for the approved repair, and was paid back via PayPal (or Venmo) in minutes. Saved me hundreds.

I had a positive experience with Akko Insurance. The claims process was straightforward and handled efficiently through the app. Customer support was helpful and professional, though wait times to connect could be a bit long. I also appreciate that the coverage works in Canada even though the company is based in the U.S. Overall, a reliable option for device insurance.

Used them for my screen repair. Very simple use, and claim was reimbursed quickly.

I’ve gotta say, my experience with AKKO insurance was hands-down the best I’ve ever had with any kind of device protection plan. My Samsung Galaxy S24 Ultra took a dive into the pool a couple months back—total water damage, phone completely bricked, wouldn’t turn on at all. I was gutted because that thing was basically my life (work, photos, everything). Filed the claim through their app super easily—just uploaded pics of the damage, described what happened, and answered a few quick questions. The team got back to me the same day, super calm and respectful the whole time. No attitude, no grilling me like I was trying to scam them—just straightforward, helpful, and understanding. They approved the claim in like 48 hours, processed everything fast, and I got a full replacement reimbursement (after the low deductible) way quicker than I expected. Paid out through PayPal in under a week total from filing to money in my account. Compared to carrier insurance or AppleCare horror stories I’ve heard, AKKO made the whole stressful situation actually bearable. Their reps were polite, quick to respond, and didn’t drag things out. If you’re clumsy like me or just want solid coverage without the headache, AKKO is the way to go. 100% recommend them to anyone—especially if you’ve got a pricey phone like the S24 Ultra. 10/10, saved my sanity and my wallet. Thanks AKKO!

I would NOT recommend Akko device protection. They approved my repair, and said I could go to Apple Store to have my iPhone repaired. I went to Apple Store and paid over $400 for the repair, and then submitted the receipt to Akko and now they are stalling the reimbursement and asking for tons of different email. I have sent them the Apple Store receipt, Apple Store Work Authorization, Apple Store Work Confirmation email AND even my American Express card transaction showing the repair at the Apple Store. I WOULD NOT RECOMMEND AKKO THEY WILL DO EVERYTHING TO NOT PAY YOUR CLAIM AFTER THEY APPROVE IT.