ye
The AKKO company is very customer…
The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers.AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment.Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan.Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote!What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market.With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
AKKO (getakko.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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ye
The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.
Enrique V.
Great company and great place to insure ur phone.
A.
We were required to use one of AKKO’s recommended repair companies to assess our dishwasher. This resulted in a significant diagnostic fee just to evaluate the issue, which was not an expected out-of-pocket cost. The repair estimate we received is nearly the same as purchasing a brand-new dishwasher, yet the proposed repair only comes with a 3-month warranty. In contrast, a new appliance would provide a much longer warranty and more reliable long-term value. While the appliance may be technically repairable, moving forward with a costly short-term fix does not seem like a practical or cost-effective solution. It’s also unclear why customers are responsible for diagnostic fees when required to use specific vendors. Overall, this process creates unnecessary expense without delivering a reasonable long-term resolution.
Jarlyn D.
Excelente cero complicaciones
Catherine B.
Great company! Great insurance! Great Customer Service!!
James & Vicki K.
AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) via Venmo for the phone repair, within 2 days of making the claim. after explaining the situation. Highly recommend AKKO and their staff!
Raul H.
Tuve un robo de mi celular y aplique un reclamo al siguiente día, me respondieron a la brevedad y en mi caso apliqeu un rembolso y me depositaron al.segundo día Altamente recomendado
Charlie H.
I have been paying phone insurance for from AKKO for my galaxy S8 phone since March of 2023 at a rate of about 7.00 per month. They claim that they will pay 75% of replacement cost for my old phone. Currently that phone is no longer manufactured. when I submitted my claim on my damaged phone they gave me a link to amazon for a replacement phone that was listed at 110.00 and gave me 27.00 for my damaged phone (cost of new phone - 75.00 deductable). I ordered a replacement s8 off of amazon. This phone was defective and i could not activate it or update it as it was so old even though it was listed on amazon as new it was not. What company would replace your old phone with a unit that cannot be replaced. If you offer insurance you should at least give you a phone that can actually be used. I shipped the phone back and will be forced to purchase a new phone. Why did i ever pay them for anything?
Response from AKKOApr 4, 2026
Hey Charlie, Thank you for taking the time to share your experience with us. We completely understand the frustration of receiving a defective replacement device and we are very sorry that occurred here. We double-checked the Amazon listing URL our team provided and can confirm the device was listed in “Like New” condition and should not have had any defects. Unfortunately we cannot control the quality of devices supplied by Amazon’s sellers, but you will be covered under Amazon’s A-to-Z Guarantee and return policies. Please proceed through Amazon’s support/return options to get a replacement device or refund. Our customer service team has already reached out as well to help in any way we can with this process, and provided a $25 deductible credit to your account for the inconvenience. Please note that none of our plans reimburse customers for a replacement device based on a percentage of its value. All of our AKKO phone protection plan service fees and deductibles are set as flat dollar amounts ranging from $29-$99 depending on your phone’s make and model and whether the device needs a repair or full replacement. It is important to take into consideration the rates for our plans and their associated deductibles as devices age and depreciate since the replacement value afforded under any insurance plan reflects the current market. We always recommend checking your device’s current value when choosing a plan, since for some phones that are many years old, they may not be worth insuring. At the time you enroll, you’ll see all deductibles listed out after selecting your make and model cellphone (here’s that sign up link you can view again for reference: https://app.getakko.com/registration/3c/phone). We prioritize being very transparent with all our pricing and deductibles upfront with customers. Please let our team know how we can help with sorting out your replacement device with Amazon. - The AKKO Team