Teresa K.
Large wireless fountain…
I purchased the large wireless fountain for two dogs and three cats and it's a big hit. I ordered extra filters and was sent the wrong ones, and within one day they had processed shipping for the correct ones. Their customer service is amazing and very much appreciated.
Response from Get SeleneOct 21, 2026
Hi Teresa, we're so happy that your two pups and three kitties are loving their new fountain! 🥰❤️ With five furry friends sharing, we're glad the larger fountain has been such a hit in your home. We sincerely apologize for the mix-up with your extra filters, but we're glad our team was able to arrange the correct replacements so quickly. Thank you for your patience and for giving us the chance to make things right. We truly appreciate your kind words about our customer service team, Teresa. Sending lots of love to your whole furry family! 🐶🐱🐾 — The Selene Team


