I love this water bowl. This is the best bowl. My dog loves the bowl also. Keep up the great work
Response from Get SeleneJul 20, 2026
Hi James,
Your kind words truly made our day!
We're thrilled to hear that both you and your dog are loving the Selene fountain. Knowing it's become your favorite water bowl is the highest compliment we could ask for.
Thank you for your encouragement and support. We'll keep working hard to provide the best experience possible for pets and their families.
We truly appreciate you being part of the Selene family!
-The Selene Team
CS
Carol S.
The dogs love the new water bowl.
The dogs love the new water bowl. You sent me more filters, how often do you change? Thanks
Response from Get SeleneJul 16, 2026
Hi Carol,
Thank you for your wonderful review!
We're so happy to hear that your dogs are enjoying their new Selene fountain.
As for the filters, we generally recommend replacing them every 3–4 weeks, depending on the number of pets using the fountain and your local water quality. Regular filter changes help keep the water fresh and your fountain performing at its best.
If you ever have any questions, we're always happy to help.
Thank you again for choosing Selene, and we hope your pups continue enjoying their fresh, filtered water!
-The Selene Team
SW
Simon W.
Giving my dog a cool drink
It was the first time i had ordered anything on-line (i know, caveman) so when the truck pulled up i thought ' what's going on here'.
However, i quickly assembled the fountain and my dog jumped straight in. He keeps one eye on the waterspout as he gulps in the water but he loves it.
I of course like that I'm not having to check his water bowl regularly and i like that it has a constant water flow and that maintenance is minimal and relatively easy.
Response from Get SeleneJul 16, 2026
Hi Simon,
Your review gave us a smile, especially the "caveman" part! 😊
We're so glad your first online purchase turned out to be such a positive experience. It's wonderful to hear that your dog took to the fountain right away and is enjoying his fresh, flowing water. We can just picture him keeping one eye on the water spout while he drinks!
We're also happy that the fountain has made things easier for you with less refilling, minimal maintenance, and a constant supply of fresh water.
Thank you for placing your trust in Selene and for taking the time to share your story. Wishing you and your pup many happy, hydrated years ahead!
-The Selene Team
DD
Diane D.
You did as you said and sent a new bowl…
You did as you said and sent a new bowl without the dents and StanLee is very happy
Response from Get SeleneJul 16, 2026
Hi Diane,
Thank you so much for the update!
We're delighted that everything worked out and that your replacement fountain arrived safely. Most importantly, we're so happy to hear that StanLee is enjoying his new bowl!
Thank you for giving us the opportunity to make things right. We truly appreciate your patience, your support, and your trust in Selene.
Please give StanLee some extra love from all of us!
-The Selene Team
MP
Maria Paz K.
Excellent Product & Outstanding Customer Service
I want to share my experience because it shows how important good customer service can be.
I originally ordered the wrong version of the Doggy Fountain by mistake. When I contacted Selene, their customer support team was excellent throughout the entire process. They always replied to my emails promptly, listened to my concerns, and genuinely wanted to find a solution. I really appreciated their professionalism, patience, and willingness to help.
In the end, they resolved the situation to my complete satisfaction, which gave me even more confidence in the company.
The Wireless 7-Litre Doggy Fountain itself is excellent. It's quiet, well made, easy to clean, and exactly what I was looking for.
Thank you to the entire Selene customer support team. Great customer service is not about never having a problem—it's about how a company responds when a problem arises. In my experience, Selene responded with professionalism, respect, and genuine care for their customer.
Response from Get SeleneJul 16, 2026
Hi Maria,
Wow, thank you so much for your thoughtful and detailed review.
Your kind words truly mean a lot to our entire team. We're especially grateful that you took the time to highlight your experience with our customer support. While mistakes and unexpected situations can happen from time to time, we always strive to make things right, and we're delighted to hear that we were able to resolve everything to your satisfaction.
We're also thrilled that you're enjoying your Wireless Selene Fountain and that it's been everything you were hoping for: quiet, easy to clean, and a great fit for your home.
Thank you again for your trust, your patience, and for allowing us the opportunity to help. Reviews like yours inspire our team to keep delivering the best experience possible for every pet parent.
Please give your furry friend some extra love from all of us!
-The Selene Team
CC
Cheryl C.
He is afraid of everything new so it…
He is afraid of everything new so it took him about a month to trust. Now he uses it with no issues.
Response from Get SeleneJul 16, 2026
Hi Cheryl,
Thank you for taking the time to share your experience!
Every pet adjusts at their own pace, so we're delighted to hear that your boy eventually learned to trust his Selene fountain. It's wonderful to know that after giving it some time, he's now using it with confidence and without any issues.
Thank you for your patience and for giving him the chance to get comfortable. We truly appreciate your support and hope he continues to enjoy fresh, flowing water every day!
-The Selene Team
LT
Lou T.
It took a few days for our Ruby to get…
It took a few days for our Ruby to get comfortable with the new water dish. I like that I do not have to keep washing and refilling the bowl. The battery life is great.
Response from Get SeleneJul 14, 2026
Hi Lou,
Thank you for sharing your experience with us!
It's completely normal for pets to take a little time to adjust to something new, so we're thrilled to hear that Ruby is now comfortable with her Selene fountain. We're also glad you're enjoying the convenience of spending less time washing and refilling the water bowl.
It's wonderful to hear that the battery life has been working so well for you too!
Thank you for choosing Selene. Please give Ruby some extra love from all of us!
-The Selene Team
LG
Louis G.
Been using it for a few weeks
Been using it for a few weeks. Clean it once a week. Very easy cleaning. Fill it up and my dog loves it. Drinking more water than usual, that's a good thing.
Response from Get SeleneJul 14, 2026
Hi Louis,
Thank you for taking the time to share your experience!
We're delighted to hear that your Selene fountain has been so easy to maintain and that it's become part of your weekly routine. Best of all, it's wonderful to know your dog is drinking more water. That's exactly what we love to hear!
We truly appreciate your kind words and your support. Wishing you and your pup many more happy, healthy, and well-hydrated days ahead.
-The Selene Team
