Get SeleneReviews of get-selene.com

Response from Get SeleneOct 10, 2026

Thank you so much, Erika! ❤️ It makes us so happy to know Ranger loves his fountain and is drinking more water! We're also glad the monthly filters have been a helpful reminder for you. 🐾 Your kind words about helping pet parents mean a lot to us. Thank you for letting Selene be a small part of caring for your sweet boy. Please give Ranger some extra love from our team! 🐶❤️ — The Selene Team

Response from Get SeleneOct 10, 2026

Thank you so much for sharing this, Debbie! ❤️ We love that you gave each of your three pups the freedom to explore their new fountain at their own pace. Every dog has their own personality, and sometimes a little patience is all they need! 🐾 We’re so glad things have gone well for you and your furry crew. We really appreciate you giving Selene a try, and we hope the fountain becomes a favorite for all three of your pups! 🐶❤️ — The Selene Team

Response from Get SeleneOct 8, 2026

Thank you so much for sharing this, Maureen! ❤️ We’re so happy that your Selene fountain has made caring for your puppy a little easier, especially during those hot days! 🐾 There’s nothing better than having that extra peace of mind knowing your little one has fresh water available whenever they need a drink. We’re so glad the fountain has been a helpful addition to your daily routine! We truly appreciate your kind words, Maureen, and hope your sweet pup continues enjoying their fountain for a long time to come! 🐶❤️ — The Selene Team

Response from Get SeleneOct 8, 2026

Thank you so much for sharing this with us, Elena! ❤️ We’re so happy to hear that your pups are loving their fountain and drinking more water! It’s always wonderful knowing our furry friends are enjoying something that makes their daily routine a little better. 🐾 We also appreciate you mentioning that you’d love to see an upgraded version of the bowl! We’d be happy to hear more about what improvements or features you have in mind, as feedback from pet parents like you helps us understand what matters most. Thank you again for your kind words and for giving Selene a place in your pups’ daily routine, Elena! ❤️ — The Selene Team

Response from Get SeleneOct 6, 2026

Thank you for sharing this, Athena! It’s such a good feeling knowing your pup has fresh, filtered water waiting for them throughout the day. 🐾💧 We’re so happy your Selene fountain has become a helpful part of caring for your furry friend. It means a lot to have you and your pup as part of the Selene family! 🐶❤️ — The Selene Team

Response from Get SeleneOct 5, 2026

Thank you so much for sharing this with us, Lynn! ❤️ It’s so lovely to hear how both of your pups adjusted to the fountain in their own time and that it has now become their first choice for water. 🐾 We especially love that they can now have their fountain right there in the living room with the rest of the family. Knowing they’re enjoying it this much means a lot to us. Please give both of your pups some extra love from the Selene team! 🐶❤️ — The Selene Team

Response from Get SeleneOct 2, 2026

Hi Paulette, we’re so happy to hear your pups are drinking more and enjoying their fountain! 🐾❤️ It’s wonderful to know they seem happy with the change, too. And thank you for sharing your suggestion about the cleaning kit. We appreciate you taking the time to share that feedback with us, and we’ll be sure to keep it in mind. Thanks again for choosing Selene, Paulette! We hope your pups continue to enjoy their fountain and all those happy sips. 🐶💧❤️ — The Selene Team

Response from Get SeleneOct 2, 2026

Hi M.D, thank you for sharing your experience with us! We’re so happy to hear that your furry friends love the fountain and that it’s made keeping their water bowl filled a little easier. 🐾❤️ We’re also sorry to hear that your fountain stopped working and that getting technical support took longer than it should have. If you have any concerns with your order, please feel free to reach out to us by email or respond to the information request here on Trustpilot. If you’re not comfortable sharing your information here, you’re also more than welcome to email us directly at [email protected] and reference this review so we can prioritize looking into it for you. We hope we can get this sorted out for you and your furry family soon. Thank you again for giving Selene a try and for sharing both what’s been working well and where we can do better. 🐶💧❤️ — The Selene Team