Get SeleneReviews of get-selene.com

Response from Get SeleneOct 23, 2026

Hi there, thank you so much for your kind words! ❤️ We're happy our team was able to answer your questions quickly and make your experience with Selene a positive one. We're always happy to help, whether you're just exploring your options or need a little guidance. Thank you again for your support! We'd love to welcome you and your furry friend to the Selene family whenever you're ready. 🥰🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi Kelly, we're so sorry your fountain arrived damaged! We know how excited you must have been to receive it, and we sincerely apologize that it didn't arrive in the condition it should have. We're glad our team was able to respond quickly and arrange a replacement for you. Thank you for giving us the opportunity to make things right! We hope your pups absolutely love their new fountain once it arrives. Sending lots of love their way! 🐶🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi Winter, we're so happy to hear that both of your pups took to their new fountain so quickly! 🥰❤️ It's lovely knowing they were comfortable using it within the first hour and are already drinking more water. Thank you for sharing your experience and choosing Selene. We hope your two furry friends continue enjoying every sip! 🐶🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi Raina, thank you so much for sharing your experience! ❤️ We're glad your fountain arrived sooner than expected and that you're happy with its quality. It's lovely to hear that your kitties have warmed up to it and are now visiting their water bowl more often! We know how much you care about keeping your furry family happy and comfortable, and we're glad the fountain has been a worthwhile purchase for you. Thank you for giving Selene a chance, Raina. Sending lots of love to your cats and little pup! 🐱🐶🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi Nicole, we loved hearing about Rosie and Rocky! 🥰❤️ It sounds like Rocky wasted no time trying out the fountain while Rosie needed a little more encouragement. It's so nice that they're both enjoying it now! We're happy the sensor feature has been working well for your pups and that you're pleased with the fountain after trying others in the past. We're also glad you're enjoying the extra filters and Dental Boost! Thank you for your wonderful recommendation and for choosing Selene, Nicole. Give Rosie and Rocky some extra belly rubs from us! 🐶🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi there, thank you so much for your thoughtful words about our customer service team! ❤️ We sincerely apologize for the issue with your order and that you're still waiting to receive it. We really appreciate your patience, and we're glad our team has been able to stay in touch and support you along the way. Your kindness and trust mean a lot to us, especially while things are still being sorted out. We'll continue to be here to assist you, and we hope you'll soon be enjoying your new fountain with your furry friend! 🐾 — The Selene Team

Response from Get SeleneOct 23, 2026

Hi Roy, we're so happy to hear that your pup is loving his Selene fountain and drinking more water! 🥰❤️ It's always lovely knowing our furry friends are enjoying something that's become part of their daily routine. We're also glad our customer service team was able to make your experience with us even better. Your kind words mean a lot, and we truly appreciate you choosing Selene! We hope your sweet pup continues enjoying his fountain for a long time. Give him some extra love and belly rubs from us! 🐶🐾 — The Selene Team

Response from Get SeleneOct 22, 2026

Hi Susan, we're so happy to hear that your two English Bulldogs are loving their Selene fountain! 🥰❤️ We had to smile at the thought of your puppy climbing into the old water bowl! It's lovely that the new fountain has made drinking time a little less messy. We really appreciate the thought and research you put into choosing Selene, and we're glad the larger wireless fountain has been such a good fit for your pups. It's also wonderful to know our customer service team was helpful when you reached out. Thank you for trusting us, Susan. Give both your Bulldogs some extra love and belly rubs from us! 🐶🐾 — The Selene Team