Get SeleneReviews of get-selene.com

Response from Get SeleneOct 17, 2026

Hi Judie, we're delighted to hear that your pups took to their 4L fountain right away! 🥰🐶 We also appreciate you bringing the subscription concern to our attention. We're glad our customer service team was able to respond quickly and resolve it for you. Your feedback helps us understand where we can make the purchasing experience clearer and easier for our customers. Thank you for recommending Selene and for considering a second fountain! Your continued trust means so much to us, and we're always here if you need any assistance. ❤️🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Alexus, we're so happy to hear that your sweet Maltipoo is enjoying the Selene fountain! 🥰🐶 We're glad you're finding it quiet and easy to maintain, and that it's been a worthwhile addition to your furry friend's routine. We also appreciate you mentioning the issue with the fountain piece, as we want you to be able to enjoy all of its features. Please feel free to reach out to us at [email protected] with your order details so our team can take a closer look and help get everything working as it should. Thank you for choosing Selene and sharing your experience, Alexus. Sending lots of love to your sweet Maltipoo! ❤️🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Rock, thank you for sharing your thoughtful feedback! ❤️ We're glad you appreciate the stainless steel design and the circulating water feature of your Selene fountain. We also appreciate your perspective on the filter configuration. Our filtration system is designed with different filtering materials that work together to help maintain cleaner water, and we understand your suggestion regarding a layered arrangement. We'll be happy to share your feedback with our product team for consideration as we continue improving our designs. Thank you again for choosing Selene and taking the time to let us know what you think. Your input is valuable to us! 🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Austin, we're so happy to hear that your kitty is loving his new Selene fountain! 🥰🐱 It's always lovely knowing our feline friends are enjoying their fresh, flowing water and making the fountain part of their daily routine. We're also glad our customer care team was able to respond quickly when you needed assistance. We want you to feel supported throughout your experience with us, so your kind words mean a lot! Thank you for trusting Selene with your kitty's care, Austin. Sending lots of love and cuddles to your sweet little guy! ❤️🐾 — The Selene Team

Response from Get SeleneOct 16, 2026

Hi Anne, we're so happy to hear that both of your schnauzers are loving their Selene fountain! 🥰🐶❤️ It's wonderful that you're enjoying the motion sensor feature, too, and that the fountain has been working well for your furry family! We also appreciate you taking the time to share your concerns about the delivery, instructions, and filters. Your feedback is valuable to us, and we'll be sure to share it with our team as we continue improving the experience for our customers. We're especially glad our customer service team was able to respond promptly and arrange for the correct filters to be sent your way. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. We truly appreciate your support, Anne, and hope your two sweet schnauzers continue enjoying their fountain for a long time! 🤗🐾 — The Selene Team

Response from Get SeleneOct 16, 2026

Hi James, we're so glad to hear that your furry friends are enjoying their new Selene fountain! ❤️ Thank you for choosing Selene and sharing your experience with us. We're happy it's been a worthwhile addition to your home, and we hope your furbabies continue loving it! 🤗🐾 — The Selene Team

Response from Get SeleneOct 16, 2026

Hi there, we're so happy your sweet pup is enjoying the fountain and drinking more water! 🐶❤️ We also appreciate your honesty about the subscription experience. We understand your concerns, and your feedback will help us continue improving. We're especially glad our team was able to assist you quickly and make things easier! Thank you for your kind words and for giving us the opportunity to help. We're always here whenever you need us! 🐾🤗 — The Selene Team

Response from Get SeleneOct 16, 2026

Hi Marshall, we're so happy to hear that you're enjoying your Selene fountain! 🥰❤️ It's wonderful knowing that the quiet pump, easy cleaning, and convenient features have made it such a great addition to your home. We truly appreciate your patience and understanding while waiting for your fountain to arrive. It means a lot to know that you're happy with your purchase and would recommend Selene to others! Thank you for your thoughtful feedback and support, Marshall. We're grateful to have you and your furry friend as part of the Selene family! 🤗🐾 — The Selene Team