Kristin V.
Very polite and kind customer service interaction
I had a wonderful response from customer service when I reached out today regarding an unexpected subscription notification email. They responded very quickly and so politely. They were able to change my account to turn off subscriptions and process my refund.
Response from Get SeleneOct 12, 2026
Thank you so much for your kind words, Kristin! ❤️ We're really glad our team was able to help you so quickly and get everything taken care of. We know how important it is to have peace of mind when it comes to your orders, and we're happy we could make the process easy for you. We appreciate you taking the time to share your experience, Kristin, and we're always here if you or your furry friend ever need a hand. 🐾❤️ — The Selene Team


