Get SeleneReviews of get-selene.com

Response from Get SeleneOct 14, 2026

Hi Wendy, it makes us so happy to hear that Phoenix took to her new fountain right away! ❤️ We're delighted that the setup was easy and that you're enjoying how fresh and clear the water looks. It's always wonderful when our furry friends love something just as much as we hoped they would! 🐾 We're also so pleased that our team was able to help you quickly with your accidental order on a Sunday evening. We know how much a prompt response can mean, and we'll be sure to share your kind words with our support team. Thank you for your thoughtful recommendation and for choosing Selene for Phoenix. Wishing you both lots of happy moments together! 💕 — The Selene Team

Response from Get SeleneOct 12, 2026

We're so glad you're happy with your Selene fountain, Shonde! 😊 It's always lovely to hear that our customers are enjoying their purchase, and we hope your furry friend is loving it just as much! 🐾 Thank you for choosing Selene to be part of your pet's daily routine! 💕 — The Selene Team

Response from Get SeleneOct 12, 2026

Thank you so much for sharing your experience, JL! ❤️ We're so glad your pup gave his new fountain a chance and is now enjoying it so much! Sometimes they just need a little time to get used to something new, and it's lovely to hear how well things have worked out. 🐾 It's also great to know you've found a cleaning and refill routine that works for you. We know how important your boy's health and happiness are, and we're happy the fountain has been a worthwhile purchase for you both. We really appreciate your kind words, JL, and we're glad you took a chance on Selene. Sounds like a win for both you and your pup! 🐶❤️ — The Selene Team

Response from Get SeleneOct 12, 2026

Thank you so much for sharing this with us, Anne! ❤️ We're glad our team was able to help you get the pump connected so quickly. These little setup hiccups can happen to anyone, and we're always happy to help! 🐾 It's especially sweet to hear about your friend's dog! With her family having been worried about how little water she was drinking, it must be such a relief to see her enjoying the fountain so much. And how lovely that they're now thinking of getting one for her, too! We're really happy you've had such a good experience with Selene, Anne. Your kind words and recommendation mean a lot to us, and we appreciate you sharing the fountain with another furry friend who needed a little encouragement to drink more water. ❤️ — The Selene Team

Response from Get SeleneOct 13, 2026

Hi Carey, thank you for sharing a little about your cats with us! ❤️ It sounds like they have quite the routine and know exactly when to expect their meals! We did notice that your experience seems to be about pet food rather than our Selene water fountains, so this review may have been intended for another company. Either way, it's lovely to hear how well your cats are doing, and we wish you and your furry friends all the best! 🐾 — The Selene Team

Response from Get SeleneOct 12, 2026

Thank you so much for sharing your experience with us, Mike! ❤️ It's wonderful to hear that your fountain has been part of your dogs' routine for years and is still working well. We love that your pups have grown so attached to it, even with another water bowl nearby! 🐾 We also really appreciate you sharing what has worked for you when it comes to cleaning and maintaining the fountain. It's thoughtful of you to pass along those tips to other pet parents who may find them helpful. Your kind words and continued trust in Selene mean a lot to us, Mike. We're so glad the fountain has been a good fit for your furry family, and we truly appreciate you taking the time to share your experience! ❤️ — The Selene Team

Response from Get SeleneOct 12, 2026

Thank you so much for your kind words, Ann! ❤️ We're so glad our team was able to help you quickly and get everything sorted out. That's exactly the kind of experience we want every pet parent to have with us! 🐾 It's lovely to know you had such a positive experience, and we'll be sure to share your kind feedback with our team. We're always happy to help whenever you or your furry friend need us! ❤️ — The Selene Team

Response from Get SeleneOct 12, 2026

Thank you so much, Jerry! ❤️ We're so glad your pups are enjoying their fountain and drinking more water! It's always lovely to hear that something as simple as a new fountain can make a difference in their daily routine. 🐾 We appreciate your honest feedback about the filter pricing, too. We understand that keeping up with your pups' needs can add up, and we'll be sure to share your thoughts with our team. And thank you for recommending Selene to other pet parents! We're so happy the fountain has been a great fit for your furry family. Give your pups some extra love from us! 🐶❤️ — The Selene Team