Get SeleneReviews of get-selene.com

My complaint has nothing to do with their product, instead , it has to do with the company's integrity. As plain as day in their advertising, they tell you they ship to you from USA warehouses. And that they have product in stock, but that it's running low. I ordered my product on October 23rd. It is currently November 9th and it is still in transit from China. Nowhere mentioned in their advertising was I told it would be coming from China. When you are desperate to find a product to help your dog who is struggling with dementia, this is way too long of a wait. Especially because there's no arrival date given. I did send them an email complaint, and they have been very responsive. Problem is they just keep telling me how sorry they are and keep thanking me for my patience, which I have not been.... and for them to keep telling me the same thing- it does not help bring closure to the situation. They did not address the fact that their advertisement makes false claims about their product being in stock and where it is being shipped from from. Even after I pointed out these false claims, they have not changed it on their website. Bottom line, they don't care about their customers. I asked for a refund and they told me I would not be able to receive one unless I return the product whenever it does finally arrive. It's amazing to me that a company can make false claims and doesn't feel the need to operate with integrity. Yet, requires their customers to to go over and above. When they have clearly been in the wrong, they should make it right. Without the customer having to bend over backwards. I do not recommend this company because they have no integrity.

Sketchy as hell Here’s more information on what happens when you ask to return the item to get your money back: they make you pay for shipping which will cost $50 - $100 (sometimes more) according to them. So you’re still losing money and you don’t have anything to show for it. SCAM!!!!!!!!!!!!