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Germanshop24

About Germanshop24

GermanShop24 is a family owned business and was founded in 2007 by Stefan Kuehnert - originally as a hobby. We started selling over the internet in September 2007 after setting up the very first version of our online shop. The assortment back then was just about 250 products, but still we got in the first order just 2 days after the initial launch. During the following months, orders slightly increased to 5-6 orders per week and there was not much progress in 2008.In 2009 Katrin Kuehnert joined the team and we started to expand our assortment. At the end of 2009 we offered about 2000 different items - all available to be ordered. Orders also went up in 2009 to about 30 per week.In the years between 2010 and 2015 we nearly doubled our revenue each year and we now have a yearly sales volume of about $1.5 Million making us one of the leading online shops for German food world wide, even though we are specialized in shipping to the US.In 2015 we expended our business and now serving wholesalers in different countries including the US and China. We offer air and sea freight service for wholesalers and take care about fulfilling all legal requirements for the destination countries.

Germanshop24 (germanshop24.com) has 207 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: germanshop24.com
Website: germanshop24.com
Category: Takeaway
Location: Hinesville, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Germanshop24 reviews

207 approved reviews, newest moderated first

Barbara
May 19, 2017
Shipping fees are very reasonable
Shipping fees are very reasonable, unfortunately on my second order, the milka cream eggs were completely damaged even though they were in a cardboard case. A loss of $7, I just won't order chocolate items any longer. Other than that the packaging is very good. Even the porcelain cups did not break. I love germanshop24.
Response from Germanshop24May 19, 2017
Dear Barbara, thank you so much for your feedback. We appreciate the information you provided and will use it to improve our service. I have added you 7 points to your account (value of $7) you can use for any purchase in the future. Thanks again and have a great day. SK
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Chris
May 18, 2017
A great website and a very friendly …
A great website and a very friendly lady who answers the phone about a certain topic Etc Danke schone S👍🏻👍🏻👍🏻👍🏻👍🏻
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Silvia
May 18, 2017
i was worried my chocolates would be …
i was worried my chocolates would be melted coming all the way from Germany. Not so . Everything arrived safely packaged, very quick. the prices were very good too - you have a new customer now. glad i discovered your shop.
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Petra
May 15, 2017
I order a one special Bread and you put …
I order a one special Bread and you put in two diffrent in the parcel :-(
Response from Germanshop24May 16, 2017
Petra, we are very sorry about any inconvenience. To report a mistake, it is very important that you contact our customer service. I will have a team member reach out to you to solve the issue as soon as possible. SK
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BILL
May 15, 2017
The service was great and every thing …
The service was great and every thing came intact,Will be Ordering again SOON!!!
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Michelle
May 15, 2017
After placing my order at 22:00 I found …
After placing my order at 22:00 I found some more items I wanted. So the next morning I called costumer service and left a message. Promptly I got a call back from Svenja ,who was so very nice and helpful, she added my other purchases to my order. It wasn't even an hour later that she called back to tell me that they had already packed my original order and was waiting for shipping on a pallet they couldn't add my new few items to it. Boy was I disappointed, just another example of German efficiency. With an American company it wouldn't have been packed already. A few hours later Svenja called back to tell me that while loading the FedEx truck one of the workers noticed my package and pulled it to the side so that they could add my extra items. WOW, was I impressed!!! I do not think a American worker would have even bothered. KUDOS to the whole German shop 24 team. "OUTSTANDING work "and excellent customer service. Svenja was so nice and efficient, you have the right person for the job. I will definitely order again and recommend your company to all my friends especially to my German in America group on Facebook. Thank you again for helping me surprise my kids for Easter.
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Ana
May 14, 2017
Great job
Great job, will order again.... I miss my Germany goodies and they have a good variety on food items.......... thanks
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MADELAINE
May 13, 2017
Wunderbare Erfahrung
Wunderbare Erfahrung! Werde wieder von euch einkaufen.
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