GeologieReviews of geologie.com

[UPDATED Review: Service recovery in action!] Geologie.com's service recovery team, led by Andy, quickly resolved the issue with my damaged package by taking responsibility and providing a beautifully secured replacement order alongside the complimentary travel set. Their efforts have restored my confidence in the company and commitment to customer satisfaction. I appreciate their efforts to make things right and hope that they continue to improve their systems. As a result, I have updated my initial rating. ---------------------- [Issues NOT yet to be resolved!] I encountered a significant issue with my recent order that has not been resolved. The package I received was damaged, causing one of the facial wash products to explode and leak onto the other items in the package. This made opening the package a messy and frustrating experience. Despite receiving friendly emails and promotional items from their customer service team initially, I have been disappointed by their lack of response to my request for a remedy. Even after reaching out multiple times and providing images and videos of the damaged package, I have not received any helpful response. While I was initially very pleased with my on-boarding experience and the trial package I received, this lack of response to my issue makes me question the ethical and professional standards of Geologie.com. As a result, I cannot recommend them and must caution others to be wary of potential issues with their orders.

After having a major shipping issue, I did not have high hopes for this brand. Boy, was I wrong! This is some of the best skin care I’ve ever used. I’ve used Tatcha for years and this is as good, for much cheaper.

Great customer service and product. They are a new company so sometimes things happen but their customer service always comes through

I just started using Geologie for a few weeks now and I can already start to see a difference! I love that I have a personal consultant to reach out to for questions and I even like that they have other products that I can try out and use such as their body wash that I will be trying out very shortly.

The brand itself, GEOLOGY, has done POSITIVE RESULTS when it comes to Dark Eye Circles Removal, Smoother Skin, One Color Skin Tone (Lord Knows I used To Have Two or Three Different Skin Tones), Tighter Skin, and Healthier Skin. Not to EVER tell anyone what they want to hear!! Still do not believe me??? I "Over"-stand. Please check out my Instagram at @Victor_Holcomb and YOU WILL SEE THE DIFFERENCE. I posted a picture when I had first received Geology's product on January 5th. My first time EVER becoming serious about my skincare, and Geology SAVED THE DAY!!! With all due respect, I do not want ANYONE to take my advice. JUST TRY IT. TRY GEOLOGY For 1 Month and PLEASE Share Your Experience. I STRONGLY FEEL The Feedback Would Be MAGICALLY POSITIVE. Thanks For Taking The Timeout To Read This. I Probably Written Too Much Due To My Excitement For What GEOLOGY'S Product(s) Has Done For Me PRESENTLY). To GEOLOGY'S TEAM ..........THANK YOU. INFINITE LOVE, GROWTH, & PROSPERITY.

Loving this line of products and will continue to do so! There was a shipping issue with my first order but Jason was fantastic in rectifying it. I highly recommend Geologie!

This is my first time using Geologie, and honestly I didn't have much expectations at the time. However I was surprised on how fast my skin began to clear up and became more smooth after using it for a short period of time. Highly Recommended!

Okay y’all… here is the lowdown! I have had thin hair my whole life and it just keeps getting thinner as I age. The Geologie Co-Wash is now my best friend! I don’t want to cleanse my hair with anything else. My hair is shiner and more manageable since I started using this product and I’m on my 3rd packet now. I have a few friends already using it as well, and as a hairstylist… trust me, I have tried everything! The shipping was fast (thank god cause, like I said, I don’t wanna use anything else) and the quality and customer service is amazing! Thank you, Geologie… you have made my hair dreams come true!