GeologieReviews of geologie.com

Response from GeologieApr 13, 2023

Glad to hear it, Gabriel! Hope the regimen continues to provide the results you're looking for :)

Response from GeologieApr 13, 2023

Thanks so much for saying that, Richard!

Response from GeologieApr 13, 2023

Excellent! We love to hear it, Jared. Keep it up, and don't hesitate to reach out to our support team if there's anything we can help with along the way.

Response from GeologieApr 11, 2023

Appreciate you saying that, Sebastian! Keep it up and don't hesitate to reach out to our support team if there's anything we can assist with along the way :)

Response from GeologieApr 13, 2023

Glad to hear that the regimen is simple and effective for you! The night cream is really a powerhouse with all the skin health benefits it provides. Hope things continue to go well with your regimen, and feel free to reach out to our support team at [email protected] if there's ever anything we can help with along the way.

Response from GeologieApr 10, 2023

Thanks so much for saying that, KK, and hope things have been going well with your regimen. You're definitely right about getting into the flow of what works best for you when it comes to delivery frequency and product usage. We ship every 90 days by default, but customers can update how frequently they're receiving orders -- down to the day! -- from their account page. Don't hesitate to give our support team a shout if there's anything we can do along the way to ensure you're always receiving what you want when you want it!

Response from GeologieApr 10, 2023

Excellent, Ben! So glad to hear that. Hope things are continuing to go well with your routine, and don't hesitate to reach out to our support team if you have any questions for us along the way.

Response from GeologieApr 10, 2023

Hey Griffin. Thanks for sharing your thoughts. We actually do not register any customers for a subscription unless they give explicit consent to receive recurring orders from us during checkout of an order. Our team communicates these subscription details transparently in a few places before, during and after checkout whenever a membership is involved. We outline the structure of how our subscriptions work during our skin type diagnostic, starting with a 30-day trial that rolls over into a larger-sized set, and we also detail associated ongoing costs there. Additionally, purchase of any discounted trial order that entails a membership cannot be completed unless a customer consents to our terms and manually marks a box indicating that they understand our refill policy. Our customers are always in the drivers seat, though, and can update any membership preferences along the way that they might need through flexible account controls. Products can be changed in between orders, upcoming order dates can be manually adjusted and the subscription itself can be canceled outright at any time prior to a new order processing. If a question ever comes up on how to get that taken care of, our support team is always happy to help and we also have a robust series of FAQ pages on walkthroughs for these actions available on our site. We've requested some additional details from you via Trustpilot to see if there's anything else we can assist with more directly about your experience -- always happy to help!