GeologieSimple. Personalized. Results.Skin, hair + body care.25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!
Geologie (geologie.com) has 1,084 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Anonymous
Geologie's help team got me squared away quickly and easily. They were super friendly and made the whole process simple.
Response from GeologieMay 2, 2023
So glad to hear that :) We're here for you if there's anything else we can help with!
Nathan D.
Great customer service and products, would 10/10 recommend. Many thanks to Aleksandra for helping me find the perfect skincare routine after listening to my skin concerns.
Ethan T.
I recently received an order and was missing an item. I reached out to Geologie and let them know about the issue. Aleksandra responded quickly and resolved the issue right away. The responsiveness and resolution were first rate. Will definitely be a return customer.
Samuel V.
The costumer service is great, and the products are amazing. They have done wonders for my skin.
Jesse C.
The trial set is very cheap yet has high-quality products, although full-sized products are more expensive. The ordering process was very quick and efficient. I did cancel my subscription due to frequency of using the products and the expense, but the cancellation process was likewise very quick and easy (if needed).
Vasyl
Amazing customer support, been with this brand for a few years (since they started I believe) and have never had a bad experience with the product or support. Highly recommended.
Leo
Company is honest and work with diligence to bring products to their customers that will deliver results and do so in a simple and straightforward way. My skin has never looked better as a 35 year old man and now that I have an established routine I enjoy my skincare time and enjoy taking the time to invest in myself as a man.
CDVIIX
I accidentally used the wrong card to purchase a routine on geologie, which made my account negative. I wasn’t able to cancel it on my own, and after my order was shipped I had received an email telling me I couldn’t cancel it after it being shipped. Jason(a representative with geologie) was very patient, and was able to bend the rules to get me a 50% refund all though I think that the customer should be able to cancel an order on their own I had a very pleasant customer service experience, it felt as if they cared very much about me. Geologie has one more recurring customer because of this experience.
Response from GeologieMay 2, 2023
Hey Chan. Appreciate you sharing this feedback. Although we can't guarantee cancellation of an order after it's placed, our team was happy to work with you on a resolution here and ensure you were taken care of. We hope the retroactive discount helped and are happy to work with you on some unique pricing for your regimen with us moving forward. Hope things go well with the products once received, and don't hesitate to reach back out if there's anything else we can help with along the way!
