Simple. Personalized. Results.Skin, hair + body care.25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!
Geologie (geologie.com) has 1,084 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
geologie.com
Website
geologie.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
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The company replied to 41% of reviews.
Latest
Most recent review: August 2026.
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He tenido la piel grasa y propensa al acné durante mucho tiempo y sigo buscando constantemente la solución perfecta. Entra Geologie. Después de unos meses de uso, definitivamente puedo ver y sentir la diferencia en lo que respecta a la oleosidad, pero todavía tengo brotes de vez en cuando. Espero que si continúo con el régimen obtendré mejores resultados. El tiempo dirá, pero hasta ahora todo bien. Sin duda, ayudaría mucho si duplicaran la cantidad del lavado facial diario incluido en el paquete por el mismo precio, ya que se usa el doble que los demás.
BD
Bryan D C.
I have searched for YEARS for skin care…
I have searched for YEARS for skin care products that did not break me out, make me look like a grease pit, and just felt good. I was skeptical, of course, when i decided to try Geologie because... Why would they be different? THEY ARE! I am 43 years old and could not find anything that did not make me break out like a teenager! I use their skin care regimen for my face along with the eye cream that works AWESOME. They are affordable, their products work like magic, and their customer service is ridiculous. You talk to actual real people and they hit you back quick. Cannot recommend these guys enough.
TO
Tom
My apology to Geologie
I’ve been using geologie products for about three months.
It didn’t help me with my acne, or dark circles at all. It literally didn’t do anything. For $150.
The only good thing it did is it made my skin feel clean. A $3 bar of soap will give you the same results.
1star
Update:
I received an email from a Geologie customer service representative (who was extremely polite) offering me to try a higher strength night cream. I’m going to give Geologie one more chance.
I changed my rating from 1 to 3 stars for great customer service. Will update in a couple months. Maybe the higher strength night cream will work better
UPDATE:
I believe it's fair to say that I gave Geologie an honest try. However, it didn't work the way I expected based on its advertised benefits. The higher strength night cream didn't yield significant results either. While I'm not suggesting that Geologie is a scam, it unfortunately didn't work for me at all. This experience felt like a waste of both my money and time. I've decided to return to my previous skincare routine or perhaps explore new options.
UPDATE 3:
So. I stopped using Geologie and went back to my previous face care routine:
Hims night wrinkle cream
Hims everyday moisturizer
Khiel’s midnight recovery eye
Some face wash I bought at Whole Foods
I also added Dermatica Azelaic Acid that was recommended by a Whole Foods Whole Body department team member.
It seemed like the Azelaic acid somewhat worked, but I didn’t notice much difference after a month of using it.
I stopped using that and kept using the other stuff. I ran out of my regular face wash and decided to use my leftover bottle of Geology face wash, why waste it.
To my surprise after about a week my acne completely disappeared! Like completely! I also added back the Geologie under eye cream for dark circles. And voila, my face looks fresh and clean with no pimples insight!
I would like to apologize and give Geologie 4 stars instead of the 2 I gave before after being disappointed with their product.
In my experience, using 4 different brands worked best for me and I’m gonna stick with what I found out trying different things.
I’d like to share my experience and maybe it will help someone else. To recap my routine:
Morning:
Geologie Face wash
Hims Everyday Moisturizer
Kiehl’s midnight recovery eye (works better in the morning for me)
Before bed:
Geologie face wash
Geologie dark circle cream
Hims night wrinkle cream
Dermatica Azelaic acid as needed.
I’m no expert, but this is what worked for me.
Teamwork:))
Response from GeologieJul 27, 2023
Hey Tom! Thanks for your review. Our team's happy to lend a hand here. It looks like our support staff hasn't received any outreach from you during your use of the regimen regarding your concerns or results, so our CSM will follow up with you separately to see how we can get you taken care of.
There are a number of reasons why we offer 30-day trials, but one of them is because 3-4 weeks is really the minimum amount of time needed to adjust to a new regimen. It looks like you are about two months and some change into use of your regimen, which is when the more significant effects of our night cream's retinol really start to kick in, followed shortly thereafter by the kojic acid in our eye cream. Together, these ingredients help fight and prevent acne, reduce the appearance of prior scarring and new signs of aging, and balance out the skin tone of the undereye area.
Your personalized set includes our introductory level night cream, but we have two higher tiers of retinol strength we can certainly upgrade you to at no additional cost. Our CSM will be reaching out to see if you'd like to sample one of those stronger formulas to work towards continued results. We're also more than happy to work with you on some uniquely discounted pricing moving forward to ensure you can stay consistent with your routine for long enough to see the results you're looking for.
Hope that all helps, Tom, and we'll look forward to keeping the conversation going with you there.
SB
Sjakk B.
Excellent Products, Amazing Customer Service.
Recently, I had an issue with an order from Geologie. The products I received didn't match what was described on the website and included items I hadn't ordered. Despite the initial disappointment, the customer service, especially Aleksandra's quick response, was commendable. She promptly acknowledged the error, assured a no-cost replacement, and processed it efficiently. This experience has reinforced my trust in their customer service, and I will continue to use their products.
JJ
Jtt J.
Shout out to Milos and the Geologie…
Shout out to Milos and the Geologie Team for going above and beyond to resolve an issue when my order was delivered to a previous address, due to an oversight on my part. The steps that Milos took exemplifies what customer care should be for the industry.
CO
Consumer
I am very happy with the product
I am very happy with the product, I am happy with the selection, and I have been happy with the results. I would strongly recommend everyone take their test to figure out what is right for you. Give it a try and you won’t be disappointed.
BB
Beau B.
Geologie has a good set of skincare…
Geologie has a good set of skincare products. The scent of the face wash is pleasant, and it has a good consistency and lathering effect. I would recommend giving them a shot.
AC
Allen C.
Overpriced..This is an extremely…
Overpriced..This is an extremely overpriced product . Do yourself a favor..use an alternative . They will actually work. This product does not. Also,customer service is horrible . Bad company with a bad product. Go elswhere
Response from GeologieJul 18, 2023
Thanks for sharing, Allen! Happy to help here.
It looks like you recently had a full-sized order process with us that we weren't able to cancel. We offer customers flexible account management options and our support team is always happy to help adjust any preferences you might need ahead of a new order with advance notice. Unfortunately we're not able to cancel regularly scheduled regimen orders after they're charged for and process, as our team preps all member orders in advance to ensure same-day delivery.
In regard to pricing, we can customize our regimens to include any of the products we carry, and we're always happy to work one on one with customers to ensure they're receiving what works best for their skin on any budget. Our team provided you with a heavy discount for ongoing offers and it was refused. There are a number of reasons why we offer 30-day trials, but one of them is because 3-4 weeks is really the minimum amount of time needed to adjust to a new regimen. If things go well with your full-sized set and you see improved results, we'd be happy to help you get back on board with that previously offered discount.
Take care, and don't hesitate to reach back out to our team if we can help with anything else along the way.