GenoPalateReviews of genopalate.com

Like many people here, I purchased the GenoPalate service, and now it says that I don't have an account, and it doesn't show my email in it's system, so I can't set up an account. GenoPalate, I see you recommend to everyone to reach out to the help email address you provide, which I did, last week, along with a screenshot of my bank account showing that I paid for your product. I have received no response. What are we supposed to do if all we can do is email your support address, but no response comes? If I don't hear from you soon I'm going to dispute this charge through my bank. Please respond.

total scam. took my $ but says my email doesn't exist in their system, but they will email me there. what the xxxx?

The information is not worth the read, let alone the cost. Elementary and not science based.

Total waste of money and they refuse to refund my money! I bought a report from this disreputable company because they claimed that there DNA testing would tell you which food you are sensitive to and help you eat better They lied! I have severe food allergies and sensitivity’s They showed up with 23 and me This company used 23 and me testing for their report! The report from GenoPalate’s was seriously incorrect! It advised me to eat cow dairy and wheat and gluten! Both of which make me severely sick! They have a whole section of there report for food sensitivities! It was blank! I have many food allergies and food sensitivities and when I emailed this to the company They did not deny there test was faulty they just refused to give me a refund! The companies response to this is false! They claim to have provided me with food sensitivities information! This is a lie! That section was entirely blank!!!! I will have to dispute this with my bank now!!!!

Paid for this, won't even allow me to set up an account. Don't waste your money.

Don't bother, I paid the sale rate of $68 since I already had an Ancestry DNA, they told me it was so good and I would have to pay $149 to get the results now I am out 68 already and they want more, but they would apply only $40 of the 68 to the total, so I went ahead and give them another $100. Dummy me, I got a list of foods I should eat, which I already knew what is healthy what is not. So I paid $140 to find out lean meat, grain, and leafy vegs. What I wanted and expected was a list of what I should not eat for MY body, what makes "me" bloat, what makes "me" add weight etc. (besides the obvious). Just google healthy foods. There you have it and it will be free they do nothing to tell you about YOU in particular. I feel robbed. Not once but twice. It told me I was not lactose intolerant which I already knew. I am no wiser today but $168 poorer.

The test reflected I have sensitivity of lactose and in the list of EAT FOR YOUR GENES they offer LACTOSE PRODUCTS. Very unprofessional from #genopalate I Complaint to Jamie because nobody replied my phone calls and still waiting from someone to compensate the issue, since is very clear the message. LEARN WHICH FOODS ARE HEALTHIER BASED ON YOUR GENETIC RESULTS ?????? Since monday I am waiting for someone responsable to call me !!!!! Their reply was.... When you have a genetics-based likelihood to be sensitive to lactose, we still provide you with a few lactose-containing foods as this is not a medical diagnosis. It's your choice on whether you'd like to consume the lactose food items or not. If i paid $149 to do it I think u need to provide what u offer !!!!! How can I get someone to call me !!!!

Very disappointed in this. I have celiac disease and I'm lactose intolerant. Both of these were noted in my genetic report. However, the food recommendations contained lactose and gluten-containing foods as my recommendations. Gluten can actually kill me if consumed. I asked for a refund because the recommendations were not helpful. *update, they did say this food allergy issue is in the FAQ's, something I did miss before purchasing. Here was the response, Thanks for reaching out to us. I sincerely apologize for your disappointment with your GenoPalate results. Unfortunately we are unable to factor your current dietary restrictions and preferences into your results at this time, but hope to in the very near future. We try to be as transparent as possible with our customers regarding this. If you have any further questions or concerns regarding your results, please let me know. Unfortunately since you've already received your results, we are unable to refund your order at this time.