MH
They revoked access to my results after…
They revoked access to my results after the product was purchased and received because they want to collect more personal information. Unethical, maybe illegal. I reached out, and their response was simply, give the info we want and we will restore your access to the product you purchased. In so many words. See below for their response to another customer complaint.
Response from GenoPalateJul 30, 2020
Hi, We sincerely apologize for your poor experience with us. At this time, the mandatory questions need to be answered before receiving access to your GenoPalate results. In the very near future, we'll take your answers to these questions into consideration to further personalize your experience with us. Sincerely, The GenoPalate® Team




