Gen Mobile Reviews | Read Customer Reviews of genmobile.com

Gen Mobile Reviews | Read Customer Reviews of genmobile.com

Gen Mobile reviews

391 approved reviews, newest moderated first

HARRY
Apr 22, 2026
Good service
Good phone good service.veey happy w co.
Response from Gen MobileApr 22, 2026
Hi Harry, thanks for your review! We're happy to hear your experience with Gen Mobile has been smooth. Let us know if you ever need anything.
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Debra
Apr 22, 2026
Very happy and satisfied!
It was very quick and easy for me to get a phone through your plan. I have not had any issues with the phone or the service. Thank you so much for helping people like me to be able to have phone service with zero monthly payments. Again, Thank you!
Response from Gen MobileApr 22, 2026
Hi Debra, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
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Valued C.
Apr 22, 2026
Great service
First, I have a free phone. No bill every month. I received clear service on my phone. Never any drip calls. I enjoy my service.
Response from Gen MobileApr 22, 2026
Hi, thanks for the review! Happy to hear everything’s been going well. Let us know if you need anything.
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Janea M.
Apr 21, 2026
Kids who hate to pay their phone bill
I gave this phone to my daughter who doesn't like to pay her phone bill. So it's definitely worth the headache.
Response from Gen MobileApr 22, 2026
Hi Janea, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
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DEANNA
Apr 21, 2026
It's nice to have reliable service when…
It's nice to have reliable service when you need it.
Response from Gen MobileApr 21, 2026
Hi Deanna, thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
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ANN
Apr 21, 2026
I love my new GEN phone
I love my new GEN phone. I use it for everything.
Response from Gen MobileApr 21, 2026
Hi Ann, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
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Jordan
Apr 21, 2026
Yall are good phone providers
Y'all have good services
Response from Gen MobileApr 21, 2026
Hi Jordan, we appreciate your review! Great to hear things are going smoothly. Don’t hesitate to reach out if needed.
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Jennifer
Apr 21, 2026
Good service upgrade the device so it can be fully realized
Good connection on average and I like that it shows usage history but the phone i recieved was very low quality and didn't work well very long but loved the service connection and company otherwise !
Response from Gen MobileApr 21, 2026
Hi Jennifer, thank you for your feedback. For eligible customers, Lifeline phones are provided for free as a courtesy from Gen Mobile. These phones are designed for essential use (calls, texts, and light browsing). If you need a phone that better fits your needs, we offer low-cost upgrade options. As an alternative, you can also bring your own device (BYOD). Call 611 for more info on your upgrade options.
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