Genion Space Reviews | Read Customer Reviews of genionspace.com

Genion Space Reviews | Read Customer Reviews of genionspace.com

Genion Space reviews

253 approved reviews, newest moderated first

MelJ
Dec 24, 2023
Easy to deal with
Easy to deal with, responded to email promptly & quick delivery.
Response from Genion SpaceJan 3, 2024
Thanks so much for your 5-star review!
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Martin
Dec 21, 2023
The best service I have had in a long…
The best service I have had in a long time well done
Response from Genion SpaceJan 3, 2024
Thank you! We are happy to hear that. We appreciate your great support!! 🙌
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Linda de R.
Dec 19, 2023
Beautiful light (DualGlow Edge Lamp)
It wasn't clear to me at the time of ordering that the DualGlow Edge Lamp would be shipped from Hong Kong (I am in the UK) so it was taking a bit longer than I anticipated to arrive. Once it did though, everything else has been perfect. From the packaging to the build quality to the controls and the amount of light it casts. I hope it will have a really long lifespan because I have no idea whether the light sources are replaceable but so far I am thrilled with it!
Response from Genion SpaceJan 3, 2024
Thanks for the 5-star review. We are happy to hear that the lights meet your expectations! 🥰
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Nilda F.
Dec 16, 2023
Quick to find
Quick to find. Desk works great. Easy to store out of way. Great not strain neck.
Response from Genion SpaceJan 3, 2024
Thanks for your feedback and support! We are happy that you are satisfied with the purchase.
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Fontaine
Dec 14, 2023
$150 lamp broke within 2 minutes of opening
UPDATED review One of the lamp joints snapped in half as I was installing it, so the quality's not great That being said, they issued a refund for the product
Response from Genion SpaceDec 14, 2023
We are sorry to hear that. We've looked into it and we've issued a refund to you. It typically takes 1-3 business days for the refund to process into your account, depending on how your bank processes the refund, and for the funds to appear in your bank account. Thanks.
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Donna S.
Dec 9, 2023
the return policy is very unclear
the return policy is very unclear. They say "send it back", but don't provide an address. You can only email them. No phone number is provided. They say they deduct the shipping cost, but then say they recommend you use a shipping service that with a tracking number for orders over $75. I am still waiting for them to respond to my email for instructions on how to return my item.
Response from Genion SpaceJan 3, 2024
Hi Donna! Sorry for the experience. We just looked into it and we've issued a refund to you. It typically takes 1-3 business days for the refund to process into your account, depending on how your bank processes the refund, and for the funds to appear in your bank account.
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Jennifer A.
Dec 6, 2023
Wonderful Desk Just as Promised
Great service, delivered quickly, and product was exactly as promised. It is a light, easy-to-use desk space and I am thrilled with it!
Response from Genion SpaceDec 14, 2023
Thank you very much for your 5-star review! Much appreciated!
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Mauricio R.
Dec 5, 2023
Good quality
Good quality. Well dedigned. Easy to assemble.
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