Jen
Booked appointment yesterday
Booked appointment yesterday, supposed to receive a text by noon. Received a text at 11am saying they were reviewing my chart--I texted back thank you. Hour and a half later, I texted them asking if they needed anymore information. It's now been 2 1/2 hours and still have only received the initial text. Feels like a scam. Should have used urgent care.
Response from General MedicineFeb 2, 2026
We're sorry that you had a frustrating experience and are happy to look into the situation further. Would you be able to send a private message with your full name so that we can look up your appointment details? We'll get this resolved as soon as possible. Thanks for your patience.



