Keith W.
Amazing service
Amazing service. I highly recommend it. This is the future

General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Keith W.
Amazing service. I highly recommend it. This is the future
Precious A.
Everything was so easy and convenient. I will definitely use General Medicine again!
Earl T.
Three things made this a great experience for me. A: Though this was online experience, it felt like a quality experience with real medical professionals. B: The doctor I spoke too genuinely evaluated my needs and gave great feedback. This didn't feel like a rubber stamp. And finally, the expedience of the process, from first contact, setting up an appointment, the actual appointment and follow-through, everything was smooth and happened quickly.
customer
I was a little skeptical of an online medical service. It was a big relief to be able to meet with someone via telehealth and address any issues. They were able to refill my prescription and they also checked in on me a few days after my appointment to make sure everything was going smoothly. Not only were they affordable, but they responded quickly over text when I had a concern. General Medicine was very helpful!
Payton
The company will happily take your money and then repeatedly ignore you and never actually make the appointment that they set. Do not waste your time unless you want to spend time arguing back and forth over your copay. They also repeatedly apologize but don’t take the steps or effort to make it better. It just becomes empty words
Response from General MedicineJun 8, 2026
I'm sorry that you're frustrated with your experience. It sounds like you've been in contact with customer service. But, I'm happy to have my team look into your case further, if you're interested. I'll send a request for additional information, so that we can look into specifics. Update: Unfortunately I'm unable to research the details of your account without a phone number or the email address that you used when you originally signed up for the service. There are no records attached to the email that you provided.
Danielle E.
Dr Patel and every Dr McDonnell were extraordinarily understanding, kind , educated and saved my life. When my PCP and local doctors failed me, Dr Patel went the extra mile to get to the root cause of my issue. I owe them my life. I’m getting the infusions I need now and getting my life back. I can’t recommend all the doctors here enough. There is no wait! They help you right away. They think outside the box and listen to your symptoms. It was a miracle that I found this healthcare.
Amber M.
Great experience and they communicate with us and let us know what is going on.
Daniel L.
Like many guys, I hate going to the doctor’s office. General Medicine’s service is incredible - extremely convenient, thorough, tech-forward and high-quality doctors. I’m recommending them to everyone.