Hunter E.
I love this company
I love this company! So supportive, cost effective and response time!

General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hunter E.
I love this company! So supportive, cost effective and response time!
gina B.
Quick response and very easy to work with .
James J.
I would only recommend these people if you have no other option. Maybe I was just an unlucky few, but it took over an hour to get a response from someone about medication complications. The Uvalde law enforcement had a faster response time and if that doesn't tell you all you need to know when it comes to your health then I don't know what will. Edit: The 15 minute response they're referring to when I originally asked had nothing to do with symptoms. I was told to tell them I'm having issues or to call emergency services. I still have the messages and they certainly won't be deleted after this blatant lie. I'm changing my review to 1 star.
Response from General MedicineSep 22, 2026
Hi James, we're sorry to hear about this, and we want to clarify what actually happened on our end. When you let us know your medication didn't feel like it was working, a clinician responded within 15 minutes — with guidance on what to watch for if your symptoms got worse, and an explanation of how long that medication typically takes to take effect. We've also honored your request to stop hearing from us: your upcoming appointment has been canceled, and no charges were applied to your account. This isn't the experience we want anyone to have, and we appreciate you taking the time to share it.
Thomas L.
I travel for my work and occasionally need medical//prescription support. General Medical fills that need! The continuity of care provided by the network of physicians and support staff makes me feel as if it’s one-on-one. General Medical is well a well designed program!
Jeremy F.
Super easy and got what I needed! Thank you!!!
John V.
Great service, always timely with messaging. GenMed has handled all matters not only pertaining to my request and processing of my health plan, but especially matters pertaining to my insurance and pharmacy. Can't recommend enough the services provided and easy of use.
camilo C.
I love how eficiente they are. They do take care of any issues with my medications even over the weekend when they are closed. They are excellent.
Leslie
Everything is upfront and exactly what they state. No hidden costs or fees. Great experience!