Gem Shopping NetworkYou are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.
Gem Shopping Network (gemshopping.com) has 231 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Marsha H.
Happy to get the items that I wanted and I think I got a good price.
Response from Gem Shopping NetworkJul 12, 2023
Hello Marsha, Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your
Grob
I have been shopping with the Gem Shopping Network since 2017. Most of the gems and jewelry I have purchased I have been extremely pleased to own. I purchased both for myself and for my wife. On the rare occasion that I receive something and it does not meet my expectations, Customer Service has been very easy to work with in arranging for a return for refund. Outstanding people to work with and I will continue to spend my children's inheritance with these folks.
Response from Gem Shopping NetworkJun 13, 2023
Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your feedback lets us know we’re achieving our goals. Thanks for shopping with us! Gem Shopping Network
Ms C.
Nothing has been resolved! I call to get status of my order, no one gave me answers. I was promised a call back after the person looked into it and never received the call back. WHAT IS THE STATUS OF MY ORDER???
Response from Gem Shopping NetworkJun 12, 2023
We sincerely apologize for the delay in shipping your order. We understand the frustration and inconvenience this may have caused you, and we deeply regret any disappointment experienced as a result. Upon receiving your order, we immediately contacted the vendor responsible for fulfilling it. Unfortunately, there was a delay in their response, which led to the shipment being postponed. However, we have just received confirmation today that the vendor will be shipping your order to us tomorrow. I left a voicemail in hopes of reaching you to share the good news. Please feel free to reach out to us @1-888-391-9048 for details concerning your order. Thank you again for your patience.
Kathleen J.
I love my new earrings! They are even bigger than I imagined!
Response from Gem Shopping NetworkJun 13, 2023
Hello Kathleen! We are pleased to hear that you love your new earrings. For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration. We’re excited you agree and look forward to serving you again!
Anne D.
It was a very easy ordering process. The items were received promptly and are beautiful. I did have a couple items I returned and those were handled very quickly too.
Response from Gem Shopping NetworkJun 13, 2023
Hello Anne, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your ordering process was easy and your items arrived promptly. We understand that sometimes returns are necessary and we're glad to hear that our return process was handled quickly and to your satisfaction. We appreciate your business and look forward to serving you again in the future!
leroy S.
Beautiful pendant necklace, but a little on the small side. Will buy more.
Response from Gem Shopping NetworkJun 13, 2023
Hello Leroy, Thank you for your review! We're glad to hear that you find our pendant necklace beautiful, and we apologize that it was smaller than expected. We do try to provide as accurate a description as possible, but we will definitely work on improving the size descriptions of our products in the future. We appreciate your support and look forward to serving you again soon!
Brandi T.
This was my 1st purchase with Gem Shopping but it won't be the last! My step daughter likes my new pendant so much she asked if you have more! How exciting!
Response from Gem Shopping NetworkJun 13, 2023
Hello, Brandi! Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with us and that you are satisfied with your purchase. We pride ourselves on providing high-quality products and excellent customer service, and we're so happy that we could exceed your expectations. It's wonderful to hear that your step daughter likes your new pendant so much.. We have a wide selection of beautiful jewelry, so we're sure you'll find something that will make you both happy on your next purchase with us. Thanks again for choosing Gem Shopping and we look forward to serving you in the future!
Elizabeth A. C.
The people who I spoke with were very kind.
Response from Gem Shopping NetworkJun 13, 2023
Hello Elizabeth! Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your feedback lets us know we’re achieving our goals. Thanks for shopping with us!
