SC
Scammers
I DID NOT ACCEPT TO SIGN UP FOR ANY PROGRAM. They charged me $70 for some subscription I never signed up for, after the product I bought NEVER EVEN MADE IT TO MY HOUSE, I HAD TO REPORT THE SCAM TO CHASE BECAUSE THESE PEOPLE WOULD NOT REFUND ME. They say its optional and they’re working to make it clearer that you’re being automatically signed up for some “rewards program” YOU HAVE TO PAY TO BE A PART OF. Lies, I NEVER saw anything about that when I was checking out. They’re liars and scammers, don’t waste your energy with them, I’ve had to cancel my credit card and order a new one because of these thieves.
Response from Gear ElevationNov 12, 2025
We’re very sorry to hear about your experience and understand your frustration. We sincerely apologize for any confusion or inconvenience caused. The $69.99 charge is from our Gear Elevation Rewards program, which is offered during checkout and confirmed in the order confirmation email. We completely understand if this enrollment was unintentional. Our team is always available to help customers cancel or manage memberships and to resolve any billing concerns. We encourage anyone with issues to reach out to our Customer Support team directly so we can assist promptly. We truly value your feedback and will continue working to improve how we communicate about our programs to prevent any misunderstandings in the future.