We purchased a GE refrigerator/freezer 4 years ago when we built our new home. I have had to super glue the handle on the bottom freezer a few times. The ice machine does not work. I hope we can get 2 more years out of it.
AK
Alan K.
Poor GE customer support
My new GE double oven was not working properly. I contacted service and the service technician didn’t show up. We rescheduled and he didn’t apologize for his failure to show. I was expecting a $300 refund under the GE Fit program and submitted an application as well as a receipt for the repairs in replacing the new GE stove with an older GE stove. I received a $50 check. Very unprofessional service.
DE
Debra
I just recently bought new construction…
I just recently bought new construction brand new appliances about a year and seven months ago a few people in this development already have problems with GE from the door experience. My dishwasher is not staying on shutting off. I shut the breakers. I close the door well etc. it is not under warranty no longer, don’t understand how dishwasher brand new could already be malfunction. They want to charge me $114 to come out just for the service call I never have problems with my whirlpool or my other appliances in the past. This is unacceptable 17 months ago. Everything was brand new now I wonder if my other appliances are going to fail that this place with the GE appliances very unhappy.
JJ
J.J. H. R.
Liberty warranty sent defective GE a horrid company sent…
Liberty warranty a horrid company sent a dryer that burns ur hands and smokes like burnt plastic it's a horrible mess made dryer from GE.
Choking us had to open the doors and GE is making junk.
And liberty home guard warranty is a con company
RL
Rozanne L.
Inferior product can't get parts
My front load washing machine is less than two years old and the water pump broke. I haven't had a washing machine for over two months because GE doesn't have the part and don't know when they will!!! We live in the country so it's over an hour round trip just to go to a laundrymat. I will never buy another GE product!
CH
c H.
Bought my cooker from here 2 weeks ago…
Bought my cooker from here 2 weeks ago was given a massive discount on my
Cooker this was fitted yesterday by a gas fitter it is a dual fuel electrics went off rang the shop sorted right away sending engineer out customer service brilliant 100% recommend this company
Going back to buy dishwasher
SB
Sheryl B.
I purchased a dishwasher from LOWES
I purchased a dishwasher from LOWES. Immediately after having it hooked up, it didnt function properly, I thought it was the settings I had it on. After 2 months of rewashing by hand, I finally called Lowes, to turn around and call GE, to be put on hold 30 minutes to an hour, everytime you call, GE scheduled me a repair service. No show. I called GE back, to be told I have to schedule with the repair people. After 1 diagnostic visit, 4 other visits and 2 replacing the same parts, it still doesn't work. Tried to return it to Lowes, they had to Jane a number from GE, GE said they didn't give the number to the consumer they give it to the retailer. I finally explained to GE the situation, they called the repair people, only to be told the repair guy had to come back out and call a GE tech. Which resulted in him being at my house for 1 and 1/2 hours in hold for GE Tech to be told he had to order all the parts and change them out again. Today had been 2 weeks. Finally I call the repair people, supposedly, my parts are out for delivery, which means repair guy won't show up until maybe Tuesday. I absolutely do not recommend GE, and I would also recommend to read and know the return policy for whomever you purchase your appliances. Repair guy is super nice, but I think even he got aggravated. I know I would. I also know there are 3 or 4 other of this dishwasher in my immediate area having the same problems, my next move is to report to better business bureau
AN
Anonymous
I purchased a GE dishwasher from Home…
I purchased a GE dishwasher from Home Depot in 2021. My trusty 17 year old Whirlpool had finally died. The new GE unit leaked from the left bottom of the door right from the start. It took GE 6 months to get a service tech took look at it. The poor guy made 6 trips to my home to try and resolve the problem before GE agreed to replace the unit with another GE model. Fast forward to 2024. The replacement unit has totally died and is now outside the warranty period. I will never ever purchase a GE appliance for as long as I live. Whirlpool rules. I have 5 different Whirlpools over 20+ years still going strong.