Royal Dutch Gazelle North AmericaReviews of gazellebikes.com

For a woman who is 5'11", finding a bike that fits in the U.S. has been a challenge. Gazelle's 57 inch bikes are a very good fit. I tried a few other brands and a few other Gazelle models. Once I had tried the Avignon, the only reason I took a few days to think about the purchase was the price tag. The ride is smooth as butter. It is easy to adjust the bike to personal fit preferences. The buttons are mostly intuitive. It took a video to figure out that the bike (60-ish lbs!) has a walk-assist function. None of the manuals mention this. This is my first e-bike and it is making it much more inviting to do errands by bike rather than by car. I am very happy with the bike thus far. In our area the bike can only by purchased at Conte's and I received excellent and non-pushy help from their staff.

First 12 mile ride was great

Only negative is the battery has fallen off twice due to the bike falling.

The bikes are excellent but our experience with the dealer was not good. We ordered a pair of Ultimate T10 bikes from this dealer. One bike was not assembled correctly - the handle bars were not tight so after riding a short distance, the handle bars were not perpendicular to the front wheel. Also on this bike, the wrong screw was used to attach the fender to the fork which made the fender rattle at each bump. The second bike's tail light did not work. I found there were no screws holding it in the rear rack and the wires were not seated into the terminal block in the light assembly. These items should have been noted and addressed before we picked up our bikes. Also, each bike was splattered with what appeared to be some sort of glue or adhesive. I had to use a solvent to wipe down both bikes to remove all of this glue. Again, the dealer should not have let these bikes leave the shop looking like this. We paid a lot of money for these bikes and I expected top notch service when we picked them up. The dealer did not even talk about adjusting these bikes for riding position, seat height, handlebar angle, etc. He basically asked for our credit card payment and showed us the door out of his shop.

The folks at Gregg's were smart and accommodating. The user manuals for the Gazelle Medeo bike that I purchased are generic manuals for lots of bikes. There is no specific instruction for operating certain features of the model I purchased. Disappointing but probably a chance to learn by doing.

So so happy with the e- bike. It’s taken a bit of time to get used to working g the gears and settings but am so happy with it and find I am getting in my bike to do errands as opposed to getting in the car. A big plus

Easy bike to ride. Enjoy every minute on the bike

Very helpful sales people