Richard
Uk customers beware
Uk customers beware! Shoes arrived with a p &p cost of just a few pounds, but they come from china. They were nowhere near the size 11 I requested and if you want a refund, you have to mail them back to UTAH. That’s are £25 postage which is not refundable. Sub standard shoes, nowhere near the correct sizing and will cost me £25 to return
Response from GatsbyshoesMay 21, 2024
We would like to apologize if the product did not meet your expectation in terms of comfortability. Please know that we will take this feedback seriously and will continue to use this as our guide to improve our products and services. Regarding our refund policy, I'd like to highlight that we have been upfront about this by displaying the information in every footage of our website. We're sorry for any oversight. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

