Gatehouse SuppliesReviews of gatehousesupplies.com

The ítem wasn’t in stock but after a quick email I was informed it was delayed. Once in stock shipped pretty quickly and already installed and working. No complains. Will buy again.

Takes orders and money for items shown as in stock on their website when they really are not. They do not call or email that they don't have the item and it's very difficult to get anyone to return calls or answer emails. Avoid at all costs as this place is a scam. UPDATE: 7/7/22 Can't add a reply to the response from the company but the order # was 592334 placed on June 4th, 2022. I finally got a refund for the order on June 13th, 2022 after repeatedly calling and leaving unanswered message as well as emails. When a person finally picked up the phone, they told me that they didn't have the part and that no one else did either as well as they do not contact people and just place the order in a "que" for however long it takes to get the part. I found another vendor that day and had the part a few days later. Your website STILL shows this as "in stock" even though it's not. Still will not place another order with your company again after all of this.

Don't ask for a review of a part that has not been sent.

Product as described and shipped in time, Thank you A++++

item ordered STILL on backorder and I was never informed until I reached out to gatehouse.

i love this place. I order it and it shows up as promised when promised and the customer service is top notch !!

I placed my order on June 6. It is now 10 days later, and I have heard nothing except that they received my order. I would appreciate confirmation that they have the item in stock, and are in the process of shipping it. Without that confirmation, I have to ask how sincere your devotion to customer service might be. When can I expect to receive this circuitboard so that I can get my garage door opener working again?

This company is a SCAM. Very poor customer service. They charged my creditcard and my order is not even shipped! It has been > 1 week after the credit card charge and no tracking for the order. No one answers the phone call and online customer service request has not been answered yet! Stay away....