GarmentoryReviews of garmentory.com

I had contacted customer service, to arrange my order to be shipped USPS to Canada to avoid paying custom broker fees that are always charge by the big name couriers like FedEX, UPS, and DHL. I was told that it could be arranged but the next day I receive an e-mail with an UPS tracking number for my order. I could see it had not picked up yet so I quickly e-mailed to ask to change this immediately. Customer service e-mailed back to apologize and that they will correct it this mistake. Unfortunately, it was too late as UPS had picked up order and it was en route. I ended paying and extra $10 for brokerage fees, but customer service quickly e-mailed to issue me $15 credit for their mistake and assured me that this mistake will not happen again. That is what I call great customer service!

Excellent service.

They charge $20 if you want to ensure that you can refund your clothing. They also nickel and dime you in other ways.

Amazing to have international access to such an array of incredible boutique designers. The shopping and shipping process was seamless with outstanding and personal customer support along the way. I am looking forward to finding more unique pieces that can become staples to my own style.

Garmentory is very reliable shopping site. I am living outside USA but easy to order and receive within 1 week. I would like to recommend Garmentory to my friends and family.

Really loved the experience I have had with all my purchases with Garmentory. Funds don't get totally deducted until the boutique ships the order - which makes me feel really safe. Super fast shipping, and super fast helpful responses from Garmentory!

I ordered a paid of clogs on final sale through Garmentory. When they arrived, they were unfortunately too big. I contacted customer service to ask if an exchange was possible. They responded promptly and worked with the boutique seller to facilitate a one-time exchange. I received multiple emails from Garmentory keeping me up to date on the process. I was impressed with the level of customer service I received and am happy with the final outcome. jkennealy

Although there was a problem with my order, the customer service team was very punctual and helpful during this unfortunate situation. I will shop with them once again. Keep up the good work guys