GarmentoryReviews of garmentory.com

I had a very disappointing experience with Garmentory. I purchased a shirt for my sons birthday for $183 and paid $15 for shipping at checkout. However, before the package would be delivered by DHL, I was required to pay an additional $67.25 in customs and import duties before I could receive it. The company states that customers must acknowledge these additional charges and check a box before placing an order, but I never saw any such disclosure or checkbox during checkout. Had I been clearly informed of these substantial extra fees, I would have reconsidered my purchase. Unexpected charges totaling over $70 beyond the advertised shipping cost left me feeling misled and frustrated. Transparency about international shipping costs and import duties is essential, and my experience fell far short of that expectation. I would not purchase from this company again. Also, customer service is lacking and I will repeat I would NEVER purchase from this company again!

They have great customer service - responsive, professional, friendly. The website is easy to navigate and has a well-curated collection that is enjoyable to shop! I appreciate their sorting functions too.

The item came promptly, well packaged, and is an excellent quality.

Great variety of items in natural fabrics. Very expensive though. Great service from the company.

Whether you ultimately find what you're looking for or not, Garmentory is easy to search, filter, hunt for what you have in mind- which makes for a great shopping experience. The act of shopping smaller indie boutiques helps me sleep at night too ;) During my most recent visit, I was searching for a bright colorful dress and cute little heels to wear to a wedding- and I found both, huzzah!

Literally no one will get back to me about an order I placed that was not shipped out. Their chatbot is literally the worst and no one is monitoring the chatbot or text messages. This is not acceptable. Will not purchase from here again. Do not recommend.

Garments us a great site but I chose poorly this purchase as far as brand.

Very happy with my order! Shipment was fast and everything was well packaged and arrived without issue. Thank you!