Gander OutdoorsReviews of ganderoutdoors.com

Wow. We purchased an RV from Ft Pierce Gander. Our salesman was top of the line. Loved his professionalism and honesty. It stopped there. We purchased one week ago and still do not have our unit when a couple minor issues were found. A stabilizer motor was shot and had to be replaced. We were literally lied to by the service department about the part being ordered. It was not ordered until a week later. Today as a matter of fact, even though we were told it was ordered last week. We had to cancel 2 camping trips that cost us our deposits because of the unit not being ready. A complete run around. We called, visited . numerous times and were told various things each time, all not true about what was going on. . Very sad and corrupt service department. It’s too bad that department can reflect on the sales department and the overall Gander name at Ft Pierce. I’ll make sure this is posted on as a many reviews as possible. With all the negatives I’m seeing about this place, maybe something will be done.

In January I bought an RV in Gander Bartow, Florida. From the second use you started to notice that A / C was not treating properly. I took it to service, to verify what is the problem of a new camper. I have called on several occasions and these people pass the hot potato, some say that the technician has not looked at it yet, others that they do not have technicians available, that the advisor is in the store, that they call me back and in the end no one calls. It is frustrating because it is known that they have not even looked at the camper, they lie to get out of the moment. I will never buy anything in this place again, nor do I recommend it. Very nice at the time of sale, but then they don't care. The way they work is unacceptable.

This is for Gander RV in Fort Pierce, FL. To make it short DO NOT BUY AN RV FROM THEM. I wish I would have listened to all the bad reviews. You pay for Pre-Delivery and they never touch the RV. I had so many problems with this RV I can't list. Bottom line the service department is just horrible and no one in the management chain cares!!! Thank God I did not pay thousands of dollars for an extended Service contract. This will more than likely end up going to a lawyer.

We bought an RV from Gander RV on Main St in Gilbert AZ. We had some issues with the RV and Gander fixed everything to our satisfaction and I would highly recommend purchasing an RV from Gander. Erich in the service department was fantastic!

Do not I repeat don't not buy anything from gander bad bad bad business if you want to buy put down payment on an attorney to

Website is terrible, and live chat doesn't work. Can't tell if an item is in stock, and the website gets hung up on whether you want to ship something to a local FFL vs to a Gander Mountain store. If there's no Gander Mountain store nearby, you can't add the item into your cart-- even to ship it to a local FFL.

As a club member I appreciate the 15% discount for LP gas, that’s until I went to pay for it. Tractor supply charges 2.76 a gallon for everyone but with my amazing club price at Gander it’s 5.99 a gallon. Beware!

The sales associates and cashiers are nice, but their customer service is nothing more than a game of hot potato where they pass you from place to place until you finally give up. I stopped at their store while on my way to work in Upstate New York for some simple hiking equipment that I was going to use for the next day off. I picked up about $120 worth of gear, and the sales associates were very nice and helpful, as was the cashier. However, none of my cards worked: not two of my credit cards, not my debit card. The manager took her time getting to the front to look into it to the point where I was pacing and the cashier was apologizing, proclaimed the register to be working fine, and had little else to say. The cashier (not the manager) suggested another register, and so that's what we tried, with the same result, but by then the manager had disappeared, so the best I could do was leave the store empty-handed and arrive late for work. I wrote to their corporate customer service department to report this, but received no response. A week later, I tried it again, thinking that maybe the registers were down (I use these cards all the time, and since then have been to multiple restaurants, made multiple Amazon purchases, and even rented a car using all of these cards). Same result. The manager was again only minimally helpful, and I was again late for work due to the ten minutes spent at the register. This time I later attempted an online chat with customer service, but was told that this option was only for online purchases, so I called their number directly, where I was told it was a store matter. They emailed the store to report my complaint and to request that they contact me (I was cc'ed). It's been over two weeks now. No word. I went to their competition, and made the purchases I needed (using the cards that failed at Gander). Despite how nice their associates were, what good is this place to me if my money is no good there, or, for that matter, apparently not even wanted there? I would've been fine with just a simple "we don't know what's going on", or "we've been having problems with our card readers" or something--anything. The message I got instead was "screw off...we can't be bothered with you" and "we're just going to ignore you until you go away".