Jo C.
Easy to do and the dr listen to my…
Easy to do and the dr listen to my problems

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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579 approved reviews, newest moderated first
Jo C.
Easy to do and the dr listen to my problems
ed J.
1) required several days to schedule an appointment with the "Doctor"; 2) appointment once it occurred was with a doctor’s assistant, not a doctor; 3) the promised X-ray order, PT Plan, and orthopedic referral has yet to occur 24 hours after the appointment ---is this a real medical service?
Stephanie G.
If it were not for Galileo, I would not have gotten my medical needs taken care of. They respond so quickly and actually listen to what you have to say. I love it!!!
customer
Dr. Was amazing and took his time thank you.
Response from Galileo MedicalNov 19, 2025
Hi Customer, That is fantastic feedback! It makes our day to know that the doctor was amazing and took their time with you. After all, you should never feel rushed when discussing your health—that's what express lanes at the grocery store are for, not comprehensive primary care! Thank you so much for taking the time to let us know.
Richard
From time of registration to time of appointment was about an hour. My provider was caring, interested, thorough, and professional. Excellent service from start to finish.
Response from Galileo MedicalNov 19, 2025
Hi Richard, That is truly wonderful feedback! We believe that high-quality, comprehensive care shouldn't feel like a treasure hunt. It should be an excellent service from start to finish, making sure you feel seen and heard by a great provider. Thank you so much for the kind words!
customer
Quick response time. Knowledgeable professionals. Wil recommend to friends and will definitely use it again.
Response from Galileo MedicalNov 19, 2025
Hi Customer, Thank you so much! We are delighted to hear that you experienced both quick response time and knowledgeable professionals. We like to think of our team as healthcare superheroes—minus the phone booth, because everything is already in your pocket! Thanks for sharing!
Alexander M.
Awesome! The best healthcare!!
Response from Galileo MedicalNov 12, 2025
Hi Alexander, That is absolutely Awesome feedback! Thank you so much for the shout-out! Hearing you call us the best healthcare is exactly what we strive for. We believe getting great care should feel like a superpower—easy, fast, and always there when you need it (24/7 access, just like your favorite streaming service, but for your health!). Thanks again for noticing the difference!
Scott M T.
Super simple to use, get connected to a doctor quickly. Friendly and knowledgeable people.
Response from Galileo MedicalNov 19, 2025
Hi Scott, Thank you so much for taking the time to share your experience. We're thrilled you found our team to be both friendly and knowledgeable. We work hard to combine that human touch with high-quality expertise! Thanks for choosing us!