C. M.
My Galileo Experience
The process was very smooth and hassle-free. It is also convenient to have a visit while you are in the comforts of your own home.

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent

Doctors & Surgeons · Bannockburn, Illinois
Excellent

Doctors & Surgeons · Miller Place, New York
Excellent

Doctors & Surgeons
Excellent
579 approved reviews, newest moderated first
C. M.
The process was very smooth and hassle-free. It is also convenient to have a visit while you are in the comforts of your own home.
Michelle K.
Quick responses great doctors
Response from Galileo MedicalDec 17, 2025
That is terrific feedback, Michelle! Thank you! Quick responses and great doctors are exactly what we strive for! That combination of accessible speed and care is exactly what we aim for with our technology enabled service. Thank you for recognizing our team!
Gibson
I was connected very quickly with a kind Doctor who understood what I needed and ordered the tests right away. My local "in person" primary care doctor would not do anything except refer me to a specialist for "initial consultation" that was months away and not required by insurance or DSM 5.
Response from Galileo MedicalDec 17, 2025
Thank you for sharing such powerful feedback Gibson! We are ecstatic that you were connected quickly with 1 of our amazing providers, who understood what you needed and ordered the necessary tests right away. That immediate, personalized care is what we are all about! We certainly understand the frustration of not being able to see a specialist in a timely manner. That's why we offer accessible care right where you are. We skip the bureaucracy and get right to the effective treatment! Thank you for choosing us!
EC
The experience was great, the support that I received was great.
Response from Galileo MedicalDec 17, 2025
Thank you for sharing your great experience, EC! We aim to make every interaction a truly personal and effective 1 on 1 experience, delivering high quality, accessible care right to you.
HappyCamper
So happy with my experience! I went in expecting to spend the whole week searching and trying multiple different health services, but Galileo was like "nah, hold my tea, watch this" 😆 They helped me the same day, and I was able to take care of way more than I thought. It honestly lifted a HUGE weight off and was just so relieving. The doctor who helped me was so wonderful and nice, very reassuring.
Response from Galileo MedicalDec 17, 2025
Hi HappyCamper, Thank you for sharing such a positive, humorous review! It is great to hear that we could lift that weight off your shoulders! Kudos to you for choosing accessible, comprehensive care!
customer
All the staff is friendly, quick, and thorough
Response from Galileo MedicalDec 16, 2025
That is excellent feedback! Thank you so much for summarizing your experience so perfectly. We are so happy to hear that you received such quick and efficient care. That combination of accessibility and high-quality attention is exactly what our team strives for.
Kelcey S.
Love this! Super easy and fast to get an appointment. The doctors answered every question I had and was genuinely concerned with my recovery. Not to forget I didn't have to leave my house for any of this except to pick up my meds at my pharmacy of choice. Best service ever. Recommend for all! 5 stars easily. Bravo Galileo.
Response from Galileo MedicalDec 16, 2025
Kelsey, Thank you for sharing such an amazing review. That is exactly what we strive for! We believe high-quality care should meet you where you are, and we're so glad you didn't have to leave your house for any of this! More importantly, it’s wonderful to know that our doctors answered every important question and were genuinely concerned with your care. That focus on personalized care and listening to your needs is fundamental to everything we do. Thank you for the 5 stars and the recommendation! Bravo to you for choosing modern, accessible care!
J.
I was able to speak with someone immediately. I gave back ground information and the physician asks questions and wrote a prescription which I picked up within a few hours and I was back to myself quickly.
Response from Galileo MedicalDec 16, 2025
That is absolutely wonderful feedback, J! We are ecstatic to hear that you were able to speak with one of our providers immediately and that you were back to yourself quickly! Getting a diagnosis, a prescription, and feeling better, all within a few hours is the very definition of accessible, efficient, and high-quality care! Thank you for trusting us to get you healthy fast!