Ordered 4 different orders from their website Cgc comic department. 3 went fine the last order I was shorted 2 books have sent 10 emails and left 3 recorded messages they will not reply. Spent over 2 grand on these orders got ripped off for 2 upgraded comics retailing for under 100 dollars. Avoid
BO
Bobby
I attended Galaxy Con's Animate, some of the featured guests at the panels were overly political.
I just attended Galaxy Con's Animate convention in Philadelphia. I went to see several panels and the guys performing at a large portion of these panels, Tyler Wood, and Elgin David, were getting OVERLY political over topics that never even had anything to do with politics. It got to a point where I, and many others, walked out of these panels upon constantly having to hear this nonsense that had nothing to do with the panels. This is an anime convention, a place to get away from politics and the seriousness of the world and I do not need to have more of it shoved in my face from ANY side when I am just trying to enjoy myself at a convention and escape the real world for a little while. I believe speaking about political issues should be banned from the convention entirely and if the guests cannot control themselve's they need to be removed from the convention. Until changes are made I am never attending another one of your conventions. This issue alone ruined most of my experience. Only thing that made any of this experience worth something was meeting Colleen Clinkenbeard, the cosplay wrestling panel was fairly entertaining too. The food was alright but nothing amazing. I much preferred AnimeNYC.
AM
Amanda M.
Missing items and poorly run
We purchased 3 day passes for GalaxyCon Raleigh. We got mostly empty bags. It was clear that the staff had very little guidance. I reached out a week after and we are pushing a month out now with no response to my emails outside of auto response emails. We just would like the rest of the items we should have gotten in the bags.
After how overcrowded the place got, especially on Saturday, and how flatly unprepared they were for the heat, I am not sure if we will go back.
I also hope they do better with managing their vendors because some of their vendors were very poorly treated.
DA
Dawn
This was my first (and last) time…
This was my first (and last) time attending GalaxyCon Raleigh. I don’t even know where to start—this event was a complete mess from the moment we arrived.
The convention was dangerously overcrowded. You could barely walk through the vendor hall without being shoulder to shoulder with sweaty strangers. No crowd control, no breathing room, and definitely no fun. Panels were impossible to get into unless you camped them hours ahead of time, and the staff made it clear they had no clue what was going on half the time.
Speaking of staff—most were rude, short-tempered, or just flat-out ignored people. I watched multiple guests get screamed at for standing in the wrong place, and no one seemed trained or informed about anything. It honestly felt like the volunteers were just tossed into the fire with no support.
Let’s not forget the insane lines. I stood in line for over an hour for a photo op only to be told the guest had canceled—something I only found out because other attendees told me. No announcements, no updates, just silence.
Also, almost everything required cash. Many guests only took cash, the ATMs ran out early, and there was zero communication about this ahead of time. Seriously? In 2025?
It’s clear GalaxyCon cares more about packing in as many people as possible than creating a good experience. I spent hundreds of dollars for what felt like an unorganized, overpriced, and overheated nightmare.
Save your money. There are better cons out there
JM
Jamison M.
Awful experience
Awful experience
We drove over 3 hours to get to the Raleigh convention just to get Shanghaid at the front entrance.
-We were told our prop weapons to our costumes were not allowed, oversized 3d printed guns with no moving parts or function, no problem I walked them back to the car while my spouse purchased tickets and headed to the exhibit hall.
-When I got back with the food and drinks I purchased for my 8 and 2 year old I was told that I had to throw everything out,even though it was purchased from the convention food truck event.
-The staff was purposely obtuse and refused to help my spouse and children find their way back to the front entrance to the point of refusing to let her use the stairs or escalators to come meet me with my badge.
-I spent 2 hours looking for a staff member who would escort me down one flight of stairs to obtain my badge. By that time the exhibit halls and events were all closing down
When we did make it to the exhibit hall we were chased out after my son purchased a prop laser gun from a vendor and not allowed to re enter , why the hell are they selling prop weapons and kicking buyers out immediately?
We were charged much more than what was advertised on the website for a 1 day pass. All in all it was a terrible experience, I've never experienced anything like it in all the conventions we've attended. I will not be returning nor would I ever recommend this event to anyone.
SM
Sean M.
This has become a HUGE MONEY GRAB
This has become a HUGE MONEY GRAB! It is now horribly unorganized and just plain bad.
I have been going for all 6 years and it used to be a lot of fun. Now it's just a nightmare. Here is why:
1. They are unorganized, the employees have no idea what is going on and are just grasping at what they are supposed to be doing.
2. It has become a HUGE MONEY GRAB.
3. I paid a lot of money to be here and they turned me away us away at the MAIN EVENT costume contest. They were too cheap to have the whole ballroom the con grows every year. They know how many people bought tickets, they sold out! So they only excuse is they were TOO UNORGANIZED OR CHEAP TO BUY MORE SPACE. There are a million meeting spaces between the hotels and convention center, they need to do their homework and find the space because this is inexcusable.
4. On this note they do have tons of rooms so why didn't they make secondary viewing spaces and let people watch the contest on TV? It would be so easy to set up i could do it.
5. It's over 100 degrees outside and they are making people dump out their water bottles but they don't have the water bottle refill stations working. They are charging $5 for a bottle of water.
6. The floor space has become more and more vendors and even a bunch of the panels are charging now. The space for the stars has shrunk and been replaced with vendors.
7. There are way less stars and this is the first year we didn't have any interest in getting photos with any of them. Take that as you will, could be my opinion of whose there, could be the selection is not as good.
8. Some of the volunteers were just plain rude. It seems like they grabbed people last minute that didn't want to be there. Some of them were super nice and I genuinely enjoyed speaking with them. Others, one man in particular when turning people away from the MAIN EVENT COSTUME CONTEST Saturday, stood on a chair and told people very rudely told get out of the way, that they were at capacity, offered no solution, and basically told us to GTFO we were like 10th in line to get in. Again, poor planning, poor choice of choice of employees, poor organization, and no empathy.
9. The panels were not as good and the good ones were at the same time. Also they were charging for a ton of them this year.
10. They were taking people's toy gun and sword props and then the vendors were selling the same thing to people in the event. Like WTF!
11. They were completely unprepared for the amount of people that were there.
OVERALL: I KIND OF WANT MY MONEY BACK!!!!
AS
Antonia S.
WTAF
I almost died when the 2 autographs I ordered then cost my another £78 in import charges. The delivery driver said " what the hell have you bought to have such a high import" bank rupt now thanks
CU
customer
New Orleans Event was 10/10!
Had a great time yesterday. It’s the first convention I’ve been to in New Orleans since MechaCon ended where it was run perfectly. One of my favorite things as someone who gets overstimulated easily was how much space there was to move around in the Exhibit Hall. No one was having to bump and push their way through. Everything started on time, there were tons of celebs and panels to engage with, the MCs for everything were great, and there was a huge Artist’s Alley. And - as a Type 1 diabetic - I was thrilled to see plenty of food options. I never had to worry about my blood sugars which is usually a huge stress factor for me at conventions. To be honest, after years of Wizard World and FanExpo, I was skeptical about another big event organized convention; the others were usually huge clusters where half the celebs cancelled last minute and you couldn’t get a refund if they were the only reason you wanted to go. I would definitely attend this convention again even without any guests I wanted to meet. My only complaint is the $60 one day price tag, but inflation sucks. LOL Honestly, next year I plan to get a hotel nearby and attend all weekend! And as an autistic, disabled, 41-year-old to say I want to go back even MORE? That’s a HUGE compliment!!! Way to go, GalaxyCon. You really went to “infinity and beyond!” 10/10 rating, 5 stars!