Galaxy ConReviews of galaxycon.com

Paid for 3 day VIP pass so I wouldn't have to deal with long autograph lines. Ended up spending 4 hours in one line due to staff choosing not to honor VIP passes because the line was so long and even though we were already patiently lined up in it rather than pull the vip's and filter us through when the line was already capped with us as part of it, they told us to wait with everyone else because it "wouldn't be fair to everyone else also in line." Umm we paid for the service to not wait in the long line. Emailed them weeks ago and got no response. Wasn't looking for a refund but at least acknowledgement that they would address staff to do better for the future. Bad was to run things. Either staff decided to not honor the vip due to the line already being long and chaotic it would have taken more work to sort out the vip's vs regular passes. Bad way to run things when people pay a good deal more for the ability to have those fast pass lines.

Packed in line a sardine to get an autograph. Could barely move with how many people were in the hall. The guest stars, they were great. That's why this gets a bump up to two stars. The set up, abysmal. Taped lines on the floor too small for any real person to stand in. Stars were even pulling up tape to make space more manageable for congoers. My guess is that they oversell regular entry tickets instead of capping a day. Super uncomfortable, awkward, and literally shoulder to shoulder. I wonder what a fire marshal would think if they saw it. I used to enjoy Galaxycon but that's changed. Columbus used to be really fun. Such a shame. Won't go back.

I just attended Galaxy Con's Animate convention in Philadelphia. I went to see several panels and the guys performing at a large portion of these panels, Tyler Wood, and Elgin David, were getting OVERLY political over topics that never even had anything to do with politics. It got to a point where I, and many others, walked out of these panels upon constantly having to hear this nonsense that had nothing to do with the panels. This is an anime convention, a place to get away from politics and the seriousness of the world and I do not need to have more of it shoved in my face from ANY side when I am just trying to enjoy myself at a convention and escape the real world for a little while. I believe speaking about political issues should be banned from the convention entirely and if the guests cannot control themselve's they need to be removed from the convention. Until changes are made I am never attending another one of your conventions. This issue alone ruined most of my experience. Only thing that made any of this experience worth something was meeting Colleen Clinkenbeard, the cosplay wrestling panel was fairly entertaining too. The food was alright but nothing amazing. I much preferred AnimeNYC.

We purchased 3 day passes for GalaxyCon Raleigh. We got mostly empty bags. It was clear that the staff had very little guidance. I reached out a week after and we are pushing a month out now with no response to my emails outside of auto response emails. We just would like the rest of the items we should have gotten in the bags. After how overcrowded the place got, especially on Saturday, and how flatly unprepared they were for the heat, I am not sure if we will go back. I also hope they do better with managing their vendors because some of their vendors were very poorly treated.

Business practices of this con are unattractive. The tickets are extremely expensive and CAN'T be rolled over under any circumstances, so if you can't resell your ticket via THEIR official resell platform (some tickets are not even eligible for resale), tough luck. Either waltz into the building ripe with COVID and infect the entire building, or lose your 140+ dollars. There is nothing special about this con other than the guests, so they rope you into paying these outrageous prices purely with the guests they invite, so if you buy an expensive ticket and your guest cancels and the rest of their lineup doesn't appeal to you, also tough luck. Refusing to roll over tickets during a pandemic is already unacceptable and irresponsible particularly given how wall-to-wall crowded this con is, but to use guests to snag ticket sales and then not agree to a roll over because the rest of your guest lineup sucks is insult to injury. Awful convention practice.

Some friends asked me to come with them to the show in Columbus (December 2023). I'd never been, so gave it a try. For a day pass, you basically get nothing but a lanyard; no swag, no shopping bag, no event schedule....nothing. Unless you want to pay between $60. - $150. for autographs of washed-up celebs and athletes, this show does not really offer anything. They had many vendors with neat stuff, but it is all far cheaper online. The only saving grace was that you could play board games and video games for free in the gaming section. It should be called Money-Con.

The whole event was unprofessionally unorganized. The staff said they didn’t have enough volunteers, which is not their fault but the fault of the company. Meet and greets lines were shown by only tape on the ground and no one organizing the lines, which caused many lines to run into the common walking paths. Prices for celebrities’ autographs and pictures were falsely advertised on the website to be lower than what they really were in person. The space was too small for the amount of celebrities, vendors, and attendees they had, causing awful overcrowding and food shortages from the convention center’s food vendors. Will not be going back.

After seeing a signing for an event on June 15, 2022, I was excited and purchased a signed print of the movie poster with four cast advertised to sign it. The shipping says “10 -12 weeks for International Orders from the end of the live stream/one-to-one chat date for your autograph to arrive. Please allow a few more business days for your autograph to be authenticated by JSA if you’ve purchased this option” so I knew it would take a little while. The problem arose mainly with the lack of communication. As these purchases aren’t cheap in many cases, it began to feel like I’d been scammed. So after a quick email, I was told that the autographs were done but sent off to JSA and that was where the hold up was. That was only a month after the signings, so I waited a bit longer. Then came September and that scamming feeling never went away. I emailed again and got a less than helpful reply. In fact, they got my order wrong and told me the person had cancelled. Now it felt worse. I went back and forth with them until getting a bloke absolutely unhappy with the fact I was asking about my purchase, only three months after the fact. He told me that I hadn’t calculated the business days correctly so once again I waited until the appropriate number of days and asked again. The last few emails I got were simple copy and pastes of “when your item ships, you’ll get a confirmation” so I gave up asking with the idea that I’d submit a Paypal claim December 1st. Well, finally a tracking number came and much to my surprise, UPS got the item from the US to in my hand in Australia in nine days, two days earlier than they predicted (still, item arrived October 26, 2022)! The item has been authenticated, and has arrived in plastic surrounded by cardboard, so happy to see it made it in one piece. The small poster reprint isn’t as high quality as I was expecting, but it was nice to see all four signatures clear and documented. In short: These folks do deliver the goods, eventually. If you’re not in a rush, go for it, it’s not a scam. However do not order something to give as a gift, unless you’ve got a six month buffer. UPS gets a bloody five out of five though.