Galaxy ConReviews of galaxycon.com

I am a return customer to the Galaxycon online shop because I am a very happy customer. Galaxycon customer services dont always reply to my emails, but apart from that ive got no complaints at all. Delivery times are reasonable considering I am in the UK. I really recommend their online shop. Thank you so much Galaxycon, im sure i'll be back again for a fifth time sometime soon.

I ordered with them in December 2025 and I finally received it. It was a really pleasant experience. My order had to be shipped to Germany and honestly I was pretty concerned if everything will work out and arrive in one piece. But They packed my package so carefully and well! Not even a scratch on anything! Everything was wrapped in those bubble wrap thing. It may took a bit longer till it was shipped but when the package was received by DHL it was here in like a week or so. Great experience! I recommend!

They put on a great con once you get past check in. Check in can take a while. It is best to be at checking line at least an hour before check in. They have little control over the talent they pick. They always have multiple head line people so if one backs out there are others to see. The sales floor and signing hours are clearly posted. Often you can run into celberties on the con floor. The 18+ shows are unbelievable. You need to take time to attend the panels, and just not the big ones. The little panels are led by volunteers and are great. My one complaint is they are adding way to many pay for special event meet and greets.

Had a great time yesterday. It’s the first convention I’ve been to in New Orleans since MechaCon ended where it was run perfectly. One of my favorite things as someone who gets overstimulated easily was how much space there was to move around in the Exhibit Hall. No one was having to bump and push their way through. Everything started on time, there were tons of celebs and panels to engage with, the MCs for everything were great, and there was a huge Artist’s Alley. And - as a Type 1 diabetic - I was thrilled to see plenty of food options. I never had to worry about my blood sugars which is usually a huge stress factor for me at conventions. To be honest, after years of Wizard World and FanExpo, I was skeptical about another big event organized convention; the others were usually huge clusters where half the celebs cancelled last minute and you couldn’t get a refund if they were the only reason you wanted to go. I would definitely attend this convention again even without any guests I wanted to meet. My only complaint is the $60 one day price tag, but inflation sucks. LOL Honestly, next year I plan to get a hotel nearby and attend all weekend! And as an autistic, disabled, 41-year-old to say I want to go back even MORE? That’s a HUGE compliment!!! Way to go, GalaxyCon. You really went to “infinity and beyond!” 10/10 rating, 5 stars!

I have just used GalaxyCon's "Mail-In Autograph Service" from the UK and it really couldn't have gone more smoothly or more perfectly! I have been a William Shatner fan since I was a child and realistically was never going to get to a convention to meet him or get his autograph. This is where GalaxyCon came in! I selected the photo I wanted Mr Shatner to sign on their website and paid extra for authentication via JSA (they witness him signing the photo and then certify they have done that). The estimate for arranging this, authentication and signing and shipping internationally to me was around 12 weeks, which is more than reasonable. After just 10 weeks I got an e-mail that my order had shipped and it was in my hands a few days later! The autograph arrived EXTREMELY well packaged with multiple "FRAGILE" stickers. They obviously took a lot of care packaging it! The autographed photo was in PERFECT unbent condition in a laminated pouch opened on one side so I could take it out if I wanted. The JSA sticker was on the back and the certificate of authenticity from JSA confirming they witnessed him signing the photo was in there too. It was packaged between two larger thick cardboard slabs to prevent any bending too! So thanks to GalaxyCon I now have an autographed photo of William Shatner on my wall in absolutely PERFECT condition, certified as authentic by the most well known authentication company JSA, and I really couldn't be happier with it and the entire order process! An absolutely HUGE thank you from me! 5 STARS all the way!

GalaxyCon Raleigh was a pretty cool experience. My niece really enjoyed herself. Just wish the celebrity guests stayed longer for autographs and the outside food trucks should stay open longer. Overall, great time and we’ll be back in 2024😘

I can only review the online shop - not the conventions / events. I ordered a beautiful signed photo to Germany. The photo arrived after about 1-2 weeks at my door in perfect condition. It was packaged very safely with 'fragile' signs all over it. Would recommend them to any friend and will order there again eventually :)

I've purchased over a dozen autographs from GalaxyCon since early 2021 and my experiences have been nothing but positive. I live in the UK and service has always been exceptionally quick with most autographs reaching my door after around 6 weeks, though some have been quicker and some have been slower depending on the talent. Additionally, I had a video call with a guest last year and it was well-organised and went exceptionally smoothly. When I had a technical question that needed answering, the customer service support agent was wonderful. Thanks to GalaxyCon, I've been able to add autographs to my collection from people I could have only dreamed about before! I would heartily recommend their service to all fans of pop culture.