G-Force EbikeReviews of g-forcebike.com

My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one! I had the model ZM by the way.

We bought this bike six weeks ago and it has only worked for one week. My son saved up $1800 for a year to buy an electric bike. It stopped working after the first week and I have been given the runaround for the last five weeks. I have provided pictures, serial number, description and 26 emails to get a simple part sent. Then, they sent me the wrong part that I received in the mail today. Throughout this process I have asked to return the bike several times and nobody has followed through with my request. I’ve been forced to wait for the parts to come in. That is now the wrong part so my son still does not have a bike ride. I am begging you, Do not buy a bike from this company!!! They are a horrible company and you will waste your money and they do not stand behind their products.

They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

one star is too many for this company. PLEASE READ THE REVIEWS ON HERE, I WOULD RECOMMEND NOT DEAL WITH THIS COMPANY. THE WORST CUSTOMER SERVICE ON THE INTERNET.

I bought the bike on 20.03.2023 and comes with a front wheel out of alignment and the brake pads being in touch with the brake disk. The seller sent me back a link to do the adjustments by myself. Now I have an electric issue: the problem that I have is the rear light more exactly. When I turn the display on, the rear light is staying on with no pressing the break . When I press the brakes the rear light becomes brighter as normal but is not switching off when I release the brakes. I've sent the email to the seller to report the problem but doesn't respond. Even the phone number provided doesn't exist. Stay away by this seller. I thought it is serious brand but I've got trapped.

Had the G-Force T-42 for around 8 weeks until it ran into an 'error 05' that prevents the pedal assist and throttle from working (essentially making it a normal bike). I tried calling the customer service, never got 1 response (the number is just there for show) and e-mailing was also a horrible experience. It seems they really go out of their way to avoid interacting with you. Would heavily recommend to avoid purchasing any bikes from them.

Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.