G-Force EbikeReviews of g-forcebike.com

Same experience with these clowns. I have a t7. Same old story the bike is 5 weeks old and is having issues. The motor either cuts randomly or accelerates on its own. Emailed them and the run around began. Being a person of little patience for that sort of thing. I asked them to give me the controller model number so that I could purchase one and install it at my cost alone. They told me that they don’t know the model number. It’s my own fault for not buying an American product. Save yourselves don’t buy this bike.

Worst company ever. Multiple issues 4 times fold with motor, etc. All they want is to get you to purchase a bike then they leave you in the dust!! Customer service is absolutely a joke. They do not care about anything else then getting your money then you’re garbage to them.

Our commissions on Avantlink.com were not paid. The invoice is in collection now. Over a year later - we still have not received the payment.

Total scam company. You pay and nothing is delivered just like sister company Ebikese.com Police is investigating.

I purchased g force t42 bike and the controller was faulty. G force were very poor to communicate with taking extended periods of time to reply. Once they identify the problem, they said a new part would be sent out and I would recieve a tracking number within 48hrs. This was on the 25th of August, today it is the 4th of September and g force have completely ignored multiple e mails from myself asking for a tracking number for the part they have supposedly sent out. On the 1st of September I messaged them to inform them that I will be seeking to take legal action against them. But they have still ignored my attempts to contact them. I am very unhappy with there lack of service and poor quality bike.

"Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG"  Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399  I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm)  BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS.  !!!Buyer BEWARE!!! Update:I just received a response from G-Force, on this thread as of 10 Dec 2024 thanking me for this review which will improve the CS experience yet no compensation and 3 years later.....unbelievable.

MH e-bike store is a great store and great customer service they offer everything to make sure your are happy with your purchase

I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!