G-Force EbikeReviews of g-forcebike.com

Absolutely no customer service. The bike is very cheaply made. They promised to send me something and nothing. Ordered front forks Last Friday and still no response.

Gaps allowing water and dirt to enter the box that surrounds the controller. Trying to source a replacement controller only to find they are sold out having me thinking G-force DE -S are experiencing the same issue. I would not recommend any one buying this bike until this design fault is rectified.

Awful customer service, Rubber on the button to turn it on broke promised a delivery and gave address 2 months ago. its all made in china from email. Battery life goes down very quickly will lose easy 10km off charge after a month

Email response time is so slower than my grandma’s walking. My Ebike arrived with the front fork stem completely snapped inside the frame. It seem they just respond once a day and that’s it. Some times they don’t even bother so you wait 2-3 days for an email. Not to mention the pop up side chat on the website disappears the moment the website opens. Not very professional at all. Must be one person that’s seen too many drop shipping videos on youtube. Before you buy i suggest you read the policy’s they have. Some are a bit ridiculous.

This should be negative 0. Avoid this company at ALL COSTS! The bike may be decent enough but if you have any sort of problem, you are done. There is one guy (who doesn’t speak English) handling all customer service. We cancelled our order because they tried to do several sketchy things with our price. They attempted to ship the bikes anyway and charge us. With no one speaking English and only one person there, this has been an exhausting nightmare. The website phone number goes to this same persons personal cell phone. Who doesn’t speak English. It is alarming. Buyer be ware. These bikes cost too much to take the chance you won’t ever have a problem. *Update* They won’t reply to emails or phone calls regarding refunding our money. We have had to file with the bank and now will be filing with the Better Business Bureau. This company may build a decent enough bike but if you have any problems (and we never received a bike) you will be out of luck. AWFUL

Great sturdy ebike well made and so comfortable to ride

The bike is awesone, we got a t7 for new year. The original package got damaged and there was confusion for a while on where my package was (a new ebikewas sent and received) Customer service is not responsive immediately on their online store. Customer service could be WAY better.

I’ve been using my Gforce for a few weeks now, and it’s been amazing! Smooth ride, great power, and decent range. My only downside is the weight, but it's not too bad since you can grab it from a certain area for better support. Definitely recommend, but it would be even better if the instructions were clearer to make assembly easier.