G-Force EbikeReviews of g-forcebike.com

Absolutely no customer service. The bike is very cheaply made. They promised to send me something and nothing. Ordered front forks Last Friday and still no response.

Gaps allowing water and dirt to enter the box that surrounds the controller. Trying to source a replacement controller only to find they are sold out having me thinking G-force DE -S are experiencing the same issue. I would not recommend any one buying this bike until this design fault is rectified.

Awful customer service, Rubber on the button to turn it on broke promised a delivery and gave address 2 months ago. its all made in china from email. Battery life goes down very quickly will lose easy 10km off charge after a month

This should be negative 0. Avoid this company at ALL COSTS! The bike may be decent enough but if you have any sort of problem, you are done. There is one guy (who doesn’t speak English) handling all customer service. We cancelled our order because they tried to do several sketchy things with our price. They attempted to ship the bikes anyway and charge us. With no one speaking English and only one person there, this has been an exhausting nightmare. The website phone number goes to this same persons personal cell phone. Who doesn’t speak English. It is alarming. Buyer be ware. These bikes cost too much to take the chance you won’t ever have a problem. *Update* They won’t reply to emails or phone calls regarding refunding our money. We have had to file with the bank and now will be filing with the Better Business Bureau. This company may build a decent enough bike but if you have any problems (and we never received a bike) you will be out of luck. AWFUL

What an awful company. Bike arrived, faults occurred in the return period, they refused to undertake a return or a refund. I took the bike to be assessed, report came back saying it was poorly made. Tried to close down the complaint. I had to use charge back from my credit card to get a refund. Do not buy from them.

I had high hopes for my eBike from G-Force, but unfortunately, I was let down. The quality of the bike wasn’t what I expected, and I encountered several issues with it. The customer service also didn’t meet my expectations—communication was slow, and I didn’t feel like my concerns were properly addressed. Overall, I wouldn’t recommend this company based on my experience.

Order #UK1209 I need update on this order!! Why is it not shipped I ordered on the 6th. I need for a photo shoot for my business by 18th or I will need to cancel this order. Please email back asap.

I bought the bicycle Dec 2nd, in I haven't received it no body contact me, in I don't get any answers